At a Glance
- Tasks: Lead and inspire the housekeeping team while ensuring guest rooms meet high standards.
- Company: Join TRIBE, a bold new hotel concept in London, blending modern design with unique style.
- Benefits: Enjoy competitive pay, development opportunities, and a fun, supportive work environment.
- Why this job: Be part of a creative team that values authenticity and memorable guest experiences.
- Qualifications: Previous supervisory experience and a keen eye for detail are essential.
- Other info: This role offers a chance to shape a new hospitality brand in a vibrant market.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Housekeeping Supervisor to join our TRIBE community as we launched our first TRIBE into the London market in 2022. Conceived for a new type of traveller, it’s all about the mix. Unapologetic modern designed hotels that confidently mix and match mainstream style with bespoke eye-catching and iconic pieces. The result is a bold and fun place for a high-end experience at a fair price. Finally, a place that gives you everything you need and nothing you don’t.
What you’ll do:
- To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
- Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room.
- Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression.
- Take a hands-on approach to training and supporting your team in keeping to our high standards.
- Oversee and check the cleaning and servicing of all our bedrooms and public areas.
- Work with our Head Housekeeper on maintaining and developing the partnership with our external housekeeping provider.
What we are looking for:
- Previous experience in a similar role, ideally around a year at Supervisor level.
- An eagle-eye for detail, you can spot a slip in standards from a mile away.
- A natural people person who people like working with. You make those around feel good at their jobs and comfortable coming to you with questions. You’re great at motivating others to keep to your own high standards of service.
- Experience of Micros Fidelio Opera or a similar front desk operating system would be an advantage.
- You’re looking for a place where you can be you.
- Passion for getting the job done and done right.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- You are a natural at leading and managing a team, someone who creates a tight-knit community thanks to a hands-on management style and enthusiasm.
- You are a born optimist, who always puts our guests, colleagues, and communities first.
- You are your authentic self.
- You are a courageous Entrepreneur and can turn your hands to anything and are not frightened to explore and experiment.
What’s in it for you:
- The opportunity to head up an exciting hospitality concept that is new to the London market.
- Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences.
- A competitive package and plenty of opportunity for development.
We look forward to welcoming you to our TRIBE Community!
Housekeeping Supervisor employer: TRIBE London Canary Wharf
Contact Detail:
TRIBE London Canary Wharf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the unique culture and values of TRIBE hotels. Understanding their approach to hospitality and how they mix modern design with a fun atmosphere will help you align your interview responses with their brand ethos.
✨Tip Number 2
Highlight your leadership skills during any discussions. Since the role involves inspiring and managing a team, be ready to share specific examples of how you've motivated others in previous positions, especially in housekeeping or similar environments.
✨Tip Number 3
Prepare to discuss your attention to detail. Given that the job requires maintaining high standards, think of instances where your keen eye for detail made a significant difference in guest satisfaction or team performance.
✨Tip Number 4
Show your enthusiasm for the hospitality industry. Be ready to express why you are passionate about creating memorable experiences for guests and how you can contribute to the positive environment at TRIBE.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise your attention to detail and any previous leadership positions you've held.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your ability to lead a team. Mention specific examples of how you've motivated others and maintained high standards in previous roles.
Showcase Your People Skills: In your application, highlight your interpersonal skills and ability to create a positive work environment. Share anecdotes that demonstrate your natural ability to connect with team members and guests.
Research the Company Culture: Familiarise yourself with TRIBE's unique approach to hospitality. Reflect this understanding in your application by aligning your values with theirs, showcasing your enthusiasm for being part of their community.
How to prepare for a job interview at TRIBE London Canary Wharf
✨Show Your Attention to Detail
As a Housekeeping Supervisor, having an eagle-eye for detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained high standards in previous roles and how you ensure that every guest room meets brand expectations.
✨Demonstrate Your Leadership Skills
This role requires you to lead and inspire your team. Share experiences where you've motivated others or improved team performance. Highlight your hands-on management style and how you create a supportive environment for your colleagues.
✨Emphasise Your People Skills
Being a natural people person is key in this position. Talk about how you build relationships with your team and guests. Provide examples of how you've made others feel comfortable and valued in the workplace.
✨Be Ready to Discuss Problem-Solving
In hospitality, challenges can arise unexpectedly. Prepare to share instances where you've successfully resolved issues, whether related to housekeeping standards or team dynamics. This will showcase your ability to think on your feet and maintain a positive atmosphere.