Hotel Night Reception Supervisor

Hotel Night Reception Supervisor

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise night reception, ensuring guest satisfaction and smooth operations.
  • Company: Join TRIBE, a bold hotel brand redefining modern hospitality in London.
  • Benefits: Enjoy flexible hours, competitive pay, and a vibrant work environment.
  • Why this job: Be part of a fun, innovative team that values creativity and guest experience.
  • Qualifications: Previous hospitality experience preferred; strong communication skills essential.
  • Other info: Opportunity to grow with a dynamic company in a trendy location.

The predicted salary is between 30000 - 42000 £ per year.

We are looking for a Night Reception Supervisor to join our TRIBE as we launched our first TRIBE Hotel into the London market in the Summer of 2022.

Conceived for a new type of traveller, it's all about the mix. Unapologetic modern designed hotels that confidently mix n match mainstream style with bespoke eye catching and iconic pieces. The result is a bold and fun place for a high...

Hotel Night Reception Supervisor employer: TRIBE London Canary Wharf

As a Night Reception Supervisor at TRIBE, you will be part of a vibrant and innovative team in our newly launched hotel in London, where modern design meets a unique hospitality experience. We pride ourselves on fostering a dynamic work culture that encourages creativity and collaboration, offering ample opportunities for professional growth and development. With competitive benefits and a focus on employee well-being, TRIBE is an exceptional employer for those seeking a rewarding career in the heart of one of the world's most exciting cities.
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Contact Detail:

TRIBE London Canary Wharf Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Night Reception Supervisor

✨Tip Number 1

Familiarise yourself with the TRIBE brand and its unique style. Understanding their modern design ethos and how they cater to a new type of traveller will help you stand out during interviews.

✨Tip Number 2

Highlight your experience in hospitality, especially in night reception roles. Be ready to discuss specific situations where you successfully managed guest relations or resolved issues during night shifts.

✨Tip Number 3

Showcase your leadership skills by preparing examples of how you've supervised teams in the past. Emphasising your ability to motivate and manage staff will be crucial for this supervisory role.

✨Tip Number 4

Network with current or former employees of TRIBE Hotels if possible. Gaining insights from their experiences can provide you with valuable information to discuss during your interview.

We think you need these skills to ace Hotel Night Reception Supervisor

Customer Service Excellence
Leadership Skills
Conflict Resolution
Time Management
Attention to Detail
Communication Skills
Problem-Solving Skills
Multitasking Abilities
Knowledge of Hotel Management Software
Cash Handling Skills
Emergency Response Procedures
Team Collaboration
Adaptability
Sales Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Night Reception Supervisor. Tailor your application to highlight relevant experience in hospitality and customer service.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles in the hospitality industry. Emphasise any supervisory experience and skills that align with the vibrant and modern ethos of the TRIBE Hotel.

Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the TRIBE concept and how your background makes you a perfect fit. Mention specific examples of how you've successfully managed teams or enhanced guest experiences in past roles.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a supervisory role.

How to prepare for a job interview at TRIBE London Canary Wharf

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for creating memorable guest experiences, as this role is all about making guests feel welcome and valued.

✨Demonstrate Leadership Skills

As a Night Reception Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team in the past. Highlight any situations where you resolved conflicts or motivated your team.

✨Familiarise Yourself with the Hotel's Concept

Research the TRIBE Hotel concept and understand its unique selling points. Be ready to discuss how you can contribute to maintaining the hotel's modern and bold atmosphere, and how you would embody its values in your role.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills. Think of examples from your previous roles where you handled difficult situations, such as managing late check-ins or dealing with guest complaints, and explain how you resolved them effectively.

Hotel Night Reception Supervisor
TRIBE London Canary Wharf
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