Hotel Guest Service Manager

Hotel Guest Service Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences in a vibrant hotel environment.
  • Company: Join a trendy hotel brand that embraces modern design and unique style.
  • Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
  • Why this job: Be part of a fun, dynamic team shaping the future of hospitality.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Exciting career prospects in a rapidly growing hotel brand.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for a Guest Service Manager to join our TRIBE as we launched our first TRIBE Hotel into the London market in the Summer of 2022.

Conceived for a new type of traveller, it's all about the mix. Unapologetic modern designed hotels that confidently mix n match mainstream style with bespoke eye catching and iconic pieces. The result is a bold and fun place for a high-end experience.

Hotel Guest Service Manager employer: TRIBE London Canary Wharf

As a Guest Service Manager at our vibrant TRIBE Hotel in London, you will be part of a dynamic team that thrives on creativity and innovation. We offer a supportive work culture that values employee growth, with opportunities for professional development and career advancement in the hospitality industry. Join us in creating memorable experiences for our guests in a bold and stylish environment that celebrates individuality and modern design.
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Contact Detail:

TRIBE London Canary Wharf Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Guest Service Manager

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at TRIBE or similar hotels. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Show off your personality! When you get an interview, let your unique style shine through. Remember, TRIBE is all about mixing mainstream with bespoke, so don’t be afraid to bring your own flair to the conversation.

✨Tip Number 3

Prepare for situational questions! Think about how you’d handle various guest scenarios, as this role is all about providing top-notch service. Practising your responses can help you feel more confident when it counts.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Hotel Guest Service Manager

Customer Service Skills
Team Leadership
Communication Skills
Problem-Solving Skills
Attention to Detail
Conflict Resolution
Time Management
Sales Skills
Adaptability
Multitasking
Hospitality Knowledge
Cultural Awareness

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit bold and fun, just like our TRIBE Hotel.

Tailor Your Application: Make sure to customise your application for the Guest Service Manager role. Highlight your relevant experience and skills that align with our unique hotel vibe and the type of travellers we cater to.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our TRIBE.

How to prepare for a job interview at TRIBE London Canary Wharf

✨Know the Company Vibe

Before your interview, dive into the TRIBE's unique style and ethos. Familiarise yourself with their modern design and how they mix mainstream with bespoke elements. This will help you connect your answers to their brand identity during the interview.

✨Showcase Your Customer Service Skills

As a Guest Service Manager, your ability to handle guest interactions is key. Prepare specific examples of how you've gone above and beyond for guests in previous roles. Highlight your problem-solving skills and how you create memorable experiences.

✨Dress to Impress

Given the bold and fun atmosphere of the TRIBE Hotel, make sure your outfit reflects that vibe while still being professional. A smart-casual look can show that you understand the brand's aesthetic and are ready to fit right in.

✨Ask Insightful Questions

Prepare thoughtful questions about the hotel's future plans or how they define success in guest services. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.

Hotel Guest Service Manager
TRIBE London Canary Wharf
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