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- Tasks: Clean and service guest rooms and public areas to brand standards.
- Company: Join TRIBE Hotels, a fresh and innovative hospitality concept in London.
- Benefits: Earn £12.80 per hour with opportunities for growth and development.
- Why this job: Be part of a passionate team creating memorable hospitality experiences.
- Qualifications: Fast-paced experience and a friendly, positive attitude are essential.
- Other info: Exciting chance to shape a new hotel brand in a creative environment.
We are looking for a Room Attendant to join our TRIBE as we launched our first TRIBE Hotel into the London market in the summer of 2022.
To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained. To be responsible for reporting any maintenance defects in guest rooms and on guest floors through KnowCross. To ensure that all guest rooms adhere to all brand standards and quality audit standards.
To be responsible for the cleaning and servicing of public areas, ensuring that these are always cleaned to brand standards, and are well presented and maintained. To be responsible for reporting any maintenance defects in public areas and back of house through KnowCross. To ensure that all public areas adhere to all brand standards and quality audit standards.
To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas. To oversee the delivery and collection of linen and terry on a daily basis. To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained. To ensure guest floors are clean and well maintained at all times. To assist with other tasks to support the housekeeping team as required.
To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper. To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations. To attend all training sessions required. To maintain a positive and friendly attitude at all times, even when working to find solutions to challenges. To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests. To assist in the cleaning of public areas and back of house areas as required.
You have the ability to build relationships with colleagues and customers. Experience working in a very fast paced environment. You are a natural at leading and managing a team, someone who creates a tight‑knit community thanks to a hands‑on management style and enthusiasm. You are a born optimist, who always puts our guests, colleagues, and communities first. You are your authentic self. You are a courageous entrepreneur and can turn your hands to anything and are not frightened to explore and experiment.
What’s in it for you... The opportunity to head up an exciting hospitality concept that is new to the London market. Join an innovative, fast‑growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences. £12.80 per hour and plenty of opportunity for development. We look forward to welcoming you to our TRIBE!
Room Attendant in City of London employer: TRIBE Hotels
Contact Detail:
TRIBE Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in City of London
✨Tip Number 1
Get to know the company culture! Before your interview, check out TRIBE Hotels' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Room Attendant, especially your ability to maintain high standards and provide excellent customer care.
✨Tip Number 3
Dress to impress! Even if the job is hands-on, showing up looking smart and professional can make a great first impression. It shows you respect the opportunity and are ready to represent the TRIBE brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can set you apart from other candidates. It’s a simple way to reinforce your enthusiasm for joining the TRIBE!
We think you need these skills to ace Room Attendant in City of London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about joining our TRIBE and making a difference in our guests' experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. Mention any previous roles in fast-paced environments or your knack for maintaining high standards, as these are key for the Room Attendant position.
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share your personal experiences and how they’ve shaped your approach to customer service and teamwork.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at TRIBE Hotels
✨Know the Brand Standards
Before your interview, make sure you understand the brand standards of TRIBE Hotels. Familiarise yourself with their values and what they expect from a Room Attendant. This will help you demonstrate that you’re aligned with their vision and can maintain the high standards they set.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, be ready to share examples of how you've ensured cleanliness and organisation in previous roles. Highlight any experience you have with quality audits or maintaining standards, as this will show you take pride in your work.
✨Emphasise Teamwork and Communication
TRIBE Hotels values building relationships with colleagues and customers. Be prepared to discuss how you’ve worked effectively in a team and communicated with others in fast-paced environments. Share specific instances where your teamwork made a difference in guest satisfaction.
✨Demonstrate a Positive Attitude
A friendly and positive attitude is key in hospitality. During your interview, let your enthusiasm shine through. Talk about how you handle challenges with optimism and how you strive to provide excellent customer care, even in tough situations.
