Senior Microsoft Consultant in London

Lead Business Central Consultant

Location: Remote/Hybrid (occasional requirements to be office based)

Employment: Full-time

Reports to: Product Lead Business Central

Salary: £70-90k

You MUST have ILR or be a UK Citizen

About the Company

This organisation is a Microsoft Solutions Partner specialising in Dynamics 365, the Power Platform and Microsoft Copilot Studio. They work with ambitious businesses and non-profits to deliver digital transformation, helping clients build smarter, more efficient organisations through Microsoft technology.

The Role

They are seeking an experienced Lead Business Central Consultant to join a growing BC practice. This is a senior, client-facing role where you'll lead workshops, shape solution design, guide customers through key decisions, and take responsibility for successful delivery from discovery through to go-live and hypercare. You'll work closely with Solution Architects, Developers, Project Managers, Consultants and customer stakeholders to deliver high-quality, scalable Business Central solutions aligned to customer outcomes.

Key Responsibilities

• Solution Design & Consultancy
  • Lead discovery, requirements gathering, fit-gap and design workshops.
  • Analyse business processes and identify improvement opportunities.
  • Produce solution designs, functional specs, process maps and documentation.
  • Recommend best-practice use of Business Central and related Microsoft technologies.
  • Challenge unnecessary customisation and promote standard capability.
  • Work with architects/developers to translate functional requirements into technical solutions.
• Project Delivery
  • Lead full lifecycle BC implementations from initiation to go-live and hypercare.
  • Configure Business Central in line with agreed requirements and designs.
  • Facilitate playback, sign-off, testing and readiness sessions.
  • Support governance, estimation, scope management and change control.
  • Identify risks and issues early and work with the team to resolve them.
  • Ensure outputs meet delivery standards and customer expectations.
• Functional Expertise
  • Provide expert guidance across finance, sales, purchasing, inventory, projects/jobs and reporting.
  • Advise on dimensions, posting groups, VAT, MTD, banking, approvals and operational processes.
  • Support decisions around standard functionality, ISV extensions, integrations and automation.
• Data Migration, Testing & Training
  • Define and support data migration strategy, mapping, cleansing and validation.
  • Support configuration packages, templates and customer data readiness.
  • Lead/support UAT planning, test script review and defect triage.
  • Deliver training for key users and end users.
  • Provide go-live readiness guidance and hands-on hypercare support.
• Existing Client Support
  • Assist the Managed Service team with complex issues when required.
  • Scope new functionality and act as a trusted advisor for existing clients.
• Leadership & Practice Development
  • Mentor and coach BC consultants.
  • Share best practice and reusable assets across the team.
  • Contribute to methodology, templates, accelerators and quality standards.
  • Support presales activities including discovery, demos, proposals and estimates.
  • Act as a role model for company values.

Skills & Experience Required

• Strong knowledge of Dynamics 365 Business Central configuration and functional design.
• Finance expertise: GL, AP, AR, banking, VAT, MTD, dimensions, posting groups, reporting.
• Operational expertise: sales, purchasing, inventory, items, approvals, projects/jobs.
• Full lifecycle delivery experience: discovery – design – configuration – testing – training – migration – go-live – hypercare.
• Data migration experience: mapping, cleansing, validation, templates, reconciliation.
• Awareness of integrations with Microsoft 365, D365 Sales, Power Platform, Azure and ISVs.
• Strong documentation skills (functional specs, process docs, training materials).
• Excellent consultancy skills: stakeholder management, workshops, communication.

Essential Experience

• Proven BC/NAV consulting experience within a Microsoft Consultancy.
• Multiple full lifecycle ERP implementations.
• Strong finance and operational process knowledge.
• Experience leading workshops and managing senior stakeholders.
• Ability to translate business requirements into robust BC solutions.
• Strong written and verbal communication.
• Commercial awareness and ability to work within scope, budget and timelines.

Desirable

• Microsoft BC certifications.
• Experience in a Microsoft Partner environment.
• Knowledge of Power Platform, Copilot and AI-enabled automation.
• Experience integrating BC with D365 Sales or other systems.
• Exposure to AL development and extensions.
• Industry experience: distribution, professional services, non-profit, field service.
• Presales, demos and solution architecture experience.

Personal Attributes

• Customer-focused and outcome-driven.
• Highly organised and proactive.
• Strong problem solver.
• Able to mentor and develop others.
• Confident communicator and workshop facilitator.
• Collaborative team player.
• Commercially aware.
• Passionate about Microsoft technology and continuous improvement.

Benefits

• Private medical insurance
• £500 self-improvement allowance
• Healthcare plan (dental, optical, physio)
• Mental health support
• Rewards/discounts