Digital Operations Executive

Job Title: Digital Operations Executive Location: London, Hybrid (3 days in-office) Department: Digital / Performance / Operations Reports to: Digital Operations Manager / Head of Digital Overview: We’re a fast-paced, data-driven digital agency in London, looking for a technically-savvy Digital Operations Executive to support the execution, tracking, and optimization of digital campaigns and platforms. This role is ideal for someone with a passion for digital technology, strong attention to detail, and a hands-on approach to problem-solving. You’ll play a key part in managing tagging infrastructure, website performance, and supporting cross-channel marketing activities—all while deepening your technical skillset in an environment that encourages experimentation and learning. Key Responsibilities: Tagging & Tracking: Implement and manage tracking through Google Tag Manager (GTM) across client websites and campaigns. Support with setup and troubleshooting of tags, triggers, and variables, ensuring clean and accurate data collection. Liaise with analytics and development teams to ensure reliable tracking plans and data integrity. Technical Campaign Support: Assist in the deployment of digital marketing campaigns, ensuring assets are properly tagged and tracked. Help configure and QA campaign pixels, UTM parameters, and custom events for platforms like Google Ads, Meta, and LinkedIn. Website & Platform Maintenance: Support website updates via CMS tools (e.g., WordPress, Webflow), including basic content updates and HTML adjustments. Collaborate with developers on technical implementations and platform enhancements. Performance Monitoring: Monitor digital performance and provide regular reports using tools like Google Analytics, Looker Studio, and GA4. Identify gaps or issues in tagging and propose solutions to improve data quality. Process & Documentation: Contribute to process documentation, SOPs, and knowledge sharing around tracking, analytics, and campaign operations. Stay informed on the latest digital trends, tagging frameworks, and privacy regulations (e.g., cookie consent, GDPR). Key Skills & Experience: Essential: 1–2 years in a digital marketing, operations, or analytics role—ideally within an agency environment. Working knowledge of Google Tag Manager (GTM) and Google Analytics . Basic proficiency in HTML (and interest in learning more about CSS/JavaScript). High attention to detail and ability to QA technical setups. Strong communication and coordination skills across teams. Desirable: Familiarity with JavaScript for tag customisation or debugging. Experience with performance platforms (e.g., Meta Ads, Google Ads). Exposure to A/B testing tools (e.g., Google Optimize, Optimizely). Understanding of data privacy standards and cookie consent platforms. What You’ll Gain: Hands-on technical training across analytics, tracking, and CRO Direct mentorship from senior digital strategists and developers Flexible working and a collaborative agency culture Opportunities to grow into a technical digital strategist or marketing technologist role