Tribal is a global EdTech organisation providing innovative software solutions that support education providers worldwide. Our mission is to research, develop, and deliver technology that helps institutions support learners, enhance teaching, and achieve exceptional educational outcomes.
The Role
We're looking for a Senior Technical Services Consultant to join our growing Dynamics Practice.
In this technical, customer-facing role, you'll act as a advisor and technical lead, helping education providers design, implement, integrate, and optimise Microsoft Dynamics 365 solutions within their business.
Working closely with customers and internal stakeholders, you'll be responsible for delivering technical implementations, developing integration and migration solutions, and configuring Azure-based services that enable secure and scalable data exchange across platforms. You'll provide guidance throughout the project lifecycle, from technical discovery through to deployment, knowledge transfer, and ongoing support.
This role requires not only strong technical expertise, but also excellent consultancy and customer engagement skills. You will be able to translate complex business requirements into robust, effective technical solutions.
The role is primarily remote, with occasional travel to Tribal offices and customer sites.
What You'll Be Doing
- Lead the tenhical delivery of Dynamics 365 implementations, upgrades, and improvements for our Education customers.
- Design and manage data migrations into Dynamics 365.
- Build integrations between Dynamics 365 and other systems using Microsoft technologies.
- Configure and support Azure services and infrastructure.
- Provide technical advice and solution design support to customers.
- Deliver workshops, training, and knowledge-sharing sessions.
- Troubleshoot and resolve complex technical issues.
- Work closely with consultants, developers, project managers, and customers.
- Produce clear technical documentation and deployment guidance.
- Support internal teams with Dynamics 365, integration, and data management expertise.
- Act as a technical escalation point for customer issues and service improvements.
- Keep up to date with Microsoft technologies and recommend new solutions.
What You'll Bring
- Proven experience data migration or integration activities
- Strong technical expertise of Data Transformation Services and Tools ideally within Dynamics solutions but not essential.
- Hands‑on experience delivering complex data migration and systems integration projects, ideally leveraging Azure services and APIs.
- Experience designing, configuring, and supporting Azure-based infrastructure to enable secure, scalable integrations and data exchange.
- The ability to translate business requirements into robust technical solutions and provide trusted technical guidance to customers and stakeholders.
- Excellent problem‑solving, communication, and stakeholder management skills, with experience delivering workshops, training sessions, and technical presentations.
It Would Be Great If You Also Have
- Microsoft certifications in Dynamics 365, Power Platform, or Azure.
- Experience with Power Platform, including Power Apps, Power Automate, Power BI, and Dataverse.
- Knowledge of Azure Integration Services, Logic Apps, Service Bus, Functions, or Data Factory.
- Experience within Higher Education, Further Education, or the wider EdTech sector.
What can Tribal offer you?
We offer a range of exceptional benefits to support your wellbeing and work-life balance, including a comprehensive Health Cash Plan, Private Medical Insurance and Employee Assistance Programme, along with a generous parental leave package and the ability to buy or sell holiday each year. We also offer the option of working overseas for up to 8 weeks per year. You'll also have access to E‑Learning opportunities to enhance your skills, Volunteer Days to give back to your community and access to Achievers, our reward and recognition platform, to ensure you can thrive both personally and professionally in a supportive and rewarding environment.
Note to all applicants -
Tribal reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. With this in mind, please do not hesitate to apply early.
AI IN RECRUITMENT AND SELECTION
We understand many people use AI tools to help with their applications and we’re comfortable with that when used responsibly. What matters to us is honesty. Please don’t use AI to misrepresent your skills or experience, as it affects fairness and may lead us to withdraw your application. We value authenticity and want to get to know the real you. Please note that all of our formal interviews will be carried out with a strict ‘camera on’ policy and you will be asked to verify your identity as part of the formal interview process.
We are proud to be certified as a Family Inclusive Workplace through Working Families, which recognises our commitment to creating an environment that enables employees to balance their responsibilities inside and outside of work. We encourage and support a range of flexible working patterns for all colleagues.
As an equal opportunity employer, Tribal celebrate diversity and are committed to creating an inclusive environment for all employees. We make sure that our recruitment and selection processes never discriminate based upon any protected characteristics and actively welcome applications from all groups, not least those underrepresented in the tech sector.
For details on how Tribal will use and retain your data click here
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Senior Technical Consultant - Dynamics employer: Tribal Group
Tribal is an exceptional employer that prioritises employee growth and development, offering a fully remote work environment that promotes flexibility and work-life balance. With a strong focus on building trusted relationships and delivering high-quality consultancy services, employees are empowered to make a meaningful impact while enjoying a supportive and collaborative work culture. The opportunity for occasional travel adds a unique advantage, allowing consultants to engage directly with clients and enhance their professional experience.