Tribal Group is seeking a Senior Customer Support Consultant to join our SITS team, focusing on the Statutory module for Higher Education customers. You will provide professional application level support via phone, email and remote assistance, while guiding and mentoring colleagues in best practices.
You will manage incidents, maintain proactive communication, and develop specialist product knowledge to drive successful outcomes for universities.
#J-18808-LjbffrSenior EdTech Support Lead, Higher Education (SITS) employer: Tribal Group
Tribal Group is an exceptional employer, offering a dynamic work culture that prioritises collaboration and professional growth. As a Senior EdTech Support Lead, you will benefit from comprehensive training opportunities and the chance to make a meaningful impact in the higher education sector, all while working in a supportive environment that values innovation and employee well-being.
