Tribal Group is seeking a Senior Customer Support Consultant to join the SITS team, supporting Higher Education customers with statutory and student system tools. You will provide technical and operational support via telephone, email and remote assistance, guiding the team and ensuring high-quality service delivery.
You will develop expert knowledge of the SITS product suite, champion best practices, and contribute to documentation and continuous service improvements within a collaborative
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Senior Customer Support Consultant (Higher Education, SITS) employer: Tribal Group
Tribal is an exceptional employer that prioritises employee growth and development, offering a fully remote work environment that promotes flexibility and work-life balance. With a strong focus on building trusted relationships and delivering high-quality consultancy services, employees are empowered to make a meaningful impact while enjoying a supportive and collaborative work culture. The opportunity for occasional travel adds a unique advantage, allowing consultants to engage directly with clients and enhance their professional experience.
