At a Glance
- Tasks: Lead a team to enhance customer satisfaction and retention for the Semestry platform.
- Company: Join Tribal Group, a leader in customer advisory with a focus on innovation.
- Benefits: Enjoy a comprehensive benefits package, including wellbeing support and professional development.
- Other info: Work remotely with occasional travel for meetings and enjoy excellent career growth.
- Why this job: Make a real difference by improving customer experiences and driving platform adoption.
- Qualifications: Strong stakeholder management skills and prior consultancy experience required.
The predicted salary is between 50000 - 60000 £ per year.
Tribal Group is looking for a Senior Customer Advisory Consultant to oversee customer retention and satisfaction by enhancing the adoption of their Semestry platform. This full-time permanent role is predominantly remote with necessary travel for meetings.
Your responsibilities will include managing client queries, leading a small team of Customer Advisors, and ensuring customer objectives are met effectively. Candidates should possess strong stakeholder management skills and prior consultancy experience.
Tribal offers a comprehensive benefits package focused on employee wellbeing and professional development.
Senior Customer Advisory Lead - Semestry (Remote) employer: Tribal Group
Tribal Group is an exceptional employer that prioritises employee wellbeing and professional growth, making it an ideal place for those seeking a meaningful career. With a predominantly remote work environment, employees enjoy flexibility while being part of a supportive culture that encourages collaboration and innovation. The comprehensive benefits package further enhances the experience, ensuring that team members are valued and empowered to thrive in their roles.
