Tribal Group is seeking a Customer Support Consultant for the Semestry Timetabling team. The role is remote with occasional travel and involves providing in-depth application support for timetabling and scheduling software, acting as a trusted advisor to customers to maximise value and ensure a smooth user experience.
You will engage with customers via phone, email and remote tools, investigate issues, guide best practices, and support successful system operation across educational institutions.
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Remote Timetabling Solutions Consultant employer: Tribal Group
Tribal is an exceptional employer that prioritises employee growth and development, offering a fully remote work environment that promotes flexibility and work-life balance. With a strong focus on building trusted relationships and delivering high-quality consultancy services, employees are empowered to make a meaningful impact while enjoying a supportive and collaborative work culture. The opportunity for occasional travel adds a unique advantage, allowing consultants to engage directly with clients and enhance their professional experience.