At a Glance
- Tasks: Create a welcoming atmosphere and assist customers with their enquiries.
- Company: Join KA Leisure, a community-focused organisation dedicated to excellent service.
- Benefits: Earn £14.38 per hour with flexible part-time hours and a supportive team.
- Other info: Enjoy a permanent role with opportunities for growth in a vibrant environment.
- Why this job: Be the friendly face of our community and make a difference every day.
- Qualifications: Computer literacy and familiarity with booking systems are preferred.
The predicted salary is between 14 - 14 £ per hour.
Rate of Pay: £14.38 per hour (KA Leisure provides workers with a minimum hourly rate of £13.52 under the Living Wage Initiative. Terms and Conditions apply)
Hours: 14 hours per week
Duration: Permanent
Location: Garnock Community Campus
Job Purpose: Present a friendly, helpful and welcoming environment to all customers. Answer phones in a professional manner, and route calls as necessary. Maintain excellent communications with customers, either face to face, by telephone or in writing. Accurately process and record all income received from customers. Undertake reception duties including admissions, membership sales, bookings and general enquiries.
You Must:
- Be computer literate and ideally familiar with Legend CRM booking system.
Front of House Assistant – Part-Time: KA Leisure employer: Triathlonscotland
KA Leisure is an exceptional employer that prioritises a supportive and inclusive work culture, offering competitive pay and flexible part-time hours. Located in the vibrant Garnock Community Campus, employees benefit from a friendly environment that fosters personal growth and development, ensuring that every team member feels valued and empowered to contribute to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant – Part-Time: KA Leisure
✨Tip Number 1
Make sure you know the ins and outs of the job description. Familiarise yourself with the key responsibilities, like handling customer queries and using the Legend CRM system. This way, you can confidently showcase your skills during the interview.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers face-to-face and over the phone, it’s crucial to sound friendly and professional. Try role-playing with a friend to get comfortable with common scenarios you might encounter.
✨Tip Number 3
Don’t underestimate the power of a good first impression. When you arrive for your interview, be punctual, dress smartly, and greet everyone with a smile. Remember, you’re not just applying for a job; you’re showcasing how you’ll contribute to that welcoming environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Good luck!
We think you need these skills to ace Front of House Assistant – Part-Time: KA Leisure
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how friendly and welcoming you can be, just like the environment we create at KA Leisure.
Be Clear and Concise:Make sure your application is easy to read. Use clear language and get straight to the point. We appreciate a well-structured application that highlights your relevant experience without any fluff.
Highlight Relevant Skills:Don’t forget to mention your computer skills and any experience with booking systems like Legend CRM. We’re looking for someone who can hit the ground running, so show us what you’ve got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Triathlonscotland
✨Know the Role Inside Out
Before your interview, make sure you understand the job description thoroughly. Familiarise yourself with the key responsibilities of a Front of House Assistant, like handling customer enquiries and processing bookings. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be the first point of contact for customers. Practice how you would greet someone or handle a phone call professionally. Think of examples from your past experiences where you've provided excellent customer service, as this will show that you can create a welcoming environment.
✨Brush Up on Tech Skills
Since being computer literate is a must, take some time to get comfortable with common software and systems, especially if you can find out more about the Legend CRM booking system. If you have experience with similar systems, be ready to discuss it during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team, the work environment, or the specific duties of the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
