At a Glance
- Tasks: Lead daily operations at our leisure centre and ensure top-notch service.
- Company: Join Xcite Whitburn, a community-focused venue promoting healthy lifestyles.
- Benefits: Competitive pay, supportive team environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on safety and inclusivity for all visitors.
- Why this job: Make a real impact in your community while leading a passionate team.
- Qualifications: 1-2 years of supervisory experience and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
At Xcite we are committed to promoting a healthy, active lifestyle within our community where everyone can live a healthier, happier, longer life. Conveniently located in the heart of the town and community, Xcite Whitburn offers a wide range of activities for the whole family to enjoy. The venue features a newly refurbished gym, equipped with the latest Technogym equipment to support every type of workout. Members can take part in an extensive programme of instructor‑led group fitness classes in our dedicated studio, alongside a full timetable of virtual Les Mills classes streamed on the big screen for added flexibility and choice. Our modern 25‑metre swimming pool is complemented by a relaxing sauna, steam room and viewing gallery. There is also a separate teaching pool, providing the ideal setting for our youngest Learn to Swim participants to build confidence and develop essential water skills. Above all, we are committed to creating a welcoming, inclusive environment where every member and visitor feels supported and valued.
We’re looking for a passionate and proactive Duty Manager to join our team at Xcite Whitburn. This is an ideal opportunity for someone with proven supervisory experience who’s ready to lead from the front and make a meaningful impact in the local community.
Your Role: As Duty Manager, you’ll be at the heart of our daily operations, with a particular focus on all things leisure centre. That includes managing the facility, programming, and staff — ensuring everything runs smoothly, safely, and to the highest standards. This role requires strong leadership and leisure management skills, alongside hands‑on experience.
Your key responsibilities will include:
- Leading and supporting the team, ensuring excellent service delivery and safety
- Supporting the wider facility and deputising for the Area Manager when needed
- Ensuring a safe, inclusive, and welcoming environment for all our visitors
Essential qualifications and experience:
- 1–2 years supervisory experience
- A passion for providing outstanding customer service and team leadership
- Successful study to HNC level or equivalent level in work experience
- Excellent written and verbal communication skills
- Good administrative skills with the ability to write reports & letters
- First Aid at Work
- Experience in budget management, health and safety audits, and programme planning
- Familiarity with leisure management systems
If you are passionate about leisure, committed to high standards, and ready to take the lead in a dynamic environment, we would love to hear from you!
Interviews will provisionally be held on 17th March 2026.
Duty Manager: Xcite Whitburn in Bathgate employer: Triathlonscotland
At Xcite Whitburn, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. As a Duty Manager, you will be part of a dedicated team committed to promoting healthy lifestyles within the community, with access to state-of-the-art facilities and ongoing training opportunities that empower you to excel in your role. Join us in making a meaningful impact while enjoying the benefits of working in a supportive environment that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager: Xcite Whitburn in Bathgate
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Triathlonscotland. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Triathlonscotland. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Duty Manager: Xcite Whitburn in Bathgate
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Triathlonscotland aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Triathlonscotland
✨Highlight Your Passion for Sports
When chatting with Triathlonscotland, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
