Support Assistants

Support Assistants

Belfast Full-Time 20400 - 25280 £ / year (est.) No home office possible
Triangle Housing Association

At a Glance

  • Tasks: Support individuals with learning disabilities in their daily lives and promote independence.
  • Company: Triangle Belfast is dedicated to providing quality housing and care support services.
  • Benefits: Enjoy 33 days annual leave, a health cash plan, and a 6% employer pension contribution.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: No specific qualifications required; just a passion for helping others and a positive attitude.
  • Other info: We encourage applications from diverse backgrounds and experiences.

The predicted salary is between 20400 - 25280 £ per year.

This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment.

The Role

To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide.

The Package

We have a permanent full-time Support Assistant posts based in the Belfast area. We are also creating a waiting list for future opportunities in all areas.

Salary scale is Band 2 Level 1 – 4 (£24,401 – £25,281 per annum)

  • Relief (casual) Contracts are also available for all areas
  • Some of the benefits include:
  • 33 days annual leave,increasing with length of service to a maximum of 40 days(Includes public holidays)
  • Enhanced Employer Pension Contribution (6% Employer/ 4% Employee)
  • Health Cash Plan
  • Employee Assistance Programme
  • Weekly overtime payment
  • Enhanced Family Leave policy
  • Occupational Sick Pay
  • Enhanced Personal Development (EPD) Programmes – Part Funded

Triangle Housing Association are committed to being an inclusive employer with a diverse workforce. We therefore encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences.

Anticipated Interview date will be week commencing 13th March 2026

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Support Assistants employer: Triangle Housing Association

Triangle Belfast is an exceptional employer dedicated to fostering a supportive and inclusive work environment for Support Assistants. With a strong commitment to employee well-being, we offer generous benefits such as 33 days of annual leave, a 6% employer pension contribution, and a Health Cash Plan, all while promoting personal and professional growth within the community. Join us in making a meaningful impact on the lives of individuals with learning disabilities, as we work together to create better lives and promote social inclusion.
Triangle Housing Association

Contact Detail:

Triangle Housing Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Assistants

✨Tip Number 1

Familiarise yourself with the core values and customer service standards of the organisation. Understanding their mission will help you align your approach during interviews and demonstrate that you're a good fit for their team.

✨Tip Number 2

Gain some experience or knowledge about working with individuals with learning disabilities or challenging behaviour. This could be through volunteering, training, or even personal experiences, as it will show your commitment to the role.

✨Tip Number 3

Network with current or former employees of the organisation. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 4

Prepare for potential interview questions by thinking about scenarios where you've demonstrated empathy, teamwork, and problem-solving skills. These qualities are essential for a Support Assistant and will help you stand out.

We think you need these skills to ace Support Assistants

Empathy
Communication Skills
Teamwork
Problem-Solving Skills
Patience
Understanding of Learning Disabilities
Personal Care Skills
Time Management
Conflict Resolution
Adaptability
Customer Service Orientation
Record Keeping
Health and Safety Awareness
Basic First Aid

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Support Assistant position. Tailor your application to highlight how your skills and experiences align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in personal care, support services, or working with individuals with learning disabilities. Use specific examples to demonstrate your capabilities.

Showcase Your Values: Since the organisation values customer service and inclusivity, make sure to reflect these values in your application. Discuss how you embody these principles in your work and interactions with others.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at Triangle Housing Association

✨Understand the Organisation's Values

Before your interview, take some time to research Triangle Belfast and their core values. Understanding their commitment to social inclusion and support for individuals with learning disabilities will help you align your answers with what they stand for.

✨Showcase Your Empathy and Communication Skills

As a Support Assistant, you'll be working closely with service users. Be prepared to discuss your experiences that demonstrate your empathy, patience, and effective communication skills. Share specific examples of how you've supported others in challenging situations.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and approach to care. Think about past experiences where you had to handle difficult behaviours or support someone in need, and be ready to explain your thought process and actions.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This shows your genuine interest in the role and the organisation. You might ask about the training provided for new staff or how the team collaborates to support service users effectively.

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