Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals with learning disabilities in daily activities and promote their independence.
- Company: Join a compassionate organisation dedicated to enhancing lives in the community.
- Benefits: Competitive salary, flexible shifts, and opportunities for professional development.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Level 2 qualification in Health and Social Care or willingness to obtain one.
- Other info: Dynamic role with varied shifts, including nights and weekends.
The predicted salary is between 24401 - 25281 £ per year.
To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide. In line with duty of care staff must actively challenge any dangerous, abusive, discriminatory or exploitative behaviour or practices that place individuals at risk.
Please note you are applying for a post working with people with a learning disability/complex needs who may have a forensic background. You should be aware that given the nature of the disability of some of the service users with whom you will be working you may witness or experience behaviours that challenge. This could result in behaviours being displayed by the service user towards themselves, other service users or staff. Given this you should consider your application carefully and whether your qualities/skills are complimentary to working in such an environment.
Responsibilities- Support service users to access and take part in a range of activities including recreational, educational, leisure, spiritual thus promoting social inclusion and integration in their local community.
- Support service users with intimate personal care needs, ensuring that their independence is promoted, and they are afforded appropriate levels of privacy and dignity.
- Support service users to participate in the running of their home and assist with developing their life skills.
- Ensure medication is ordered, stored, and administered in accordance with Triangle’s medication policy and training provided.
- Accurately maintain and store records within the service unit ensuring the confidentiality of personal information in line with Triangle’s Data protection policy.
- Be available to meet and willing to undertake the shift pattern which includes waking night duty, weekend working and bank holidays on a rota basis.
- Level 2 qualification in Health and Social Care or willing to undertake a Level 2 qualification in Health & Social Care on appointment.
- Must be registered with the Northern Ireland Social Care Council (NISCC) or become registered on appointment.
- Work time - As per rota requirement but will include short days, long days and sleepovers.
- Location: Belfast, Ballymoney, Coleraine.
- Salary: £24,401 - £25,281 per annum.
- Contract Type: Permanent.
- Weekly Hours: 37.
- Published date: 22/01/2026.
- Closing date: 06/02/2026.
Support Assistant in Ballymena employer: Triangle Housing Association
Contact Detail:
Triangle Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant in Ballymena
✨Tip Number 1
Get to know the organisation's core values and customer service standards. When you’re chatting with them, drop in how your personal values align with theirs. It shows you’re not just another candidate but someone who genuinely fits into their culture.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to challenging behaviours. We all know that working with individuals with complex needs can be tough, so share your experiences and how you’ve handled similar situations in the past.
✨Tip Number 3
Don’t forget to ask questions during your interview! This is your chance to find out more about the team and the support they provide. It shows you’re interested and engaged, plus it helps you figure out if this role is right for you.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Support Assistant in Ballymena
Some tips for your application 🫡
Show Your Passion for Care: When you're writing your application, let your passion for supporting individuals with learning disabilities shine through. We want to see that you genuinely care about making a difference in their lives and are committed to promoting their independence and dignity.
Tailor Your Experience: Make sure to highlight any relevant experience you have in health and social care. We love seeing how your skills align with the responsibilities of the Support Assistant role, so don’t be shy about sharing specific examples that demonstrate your ability to handle challenging behaviours.
Be Honest About Your Skills: It’s important to be upfront about your skills and qualities. If you’re not sure about working in an environment with complex needs, it’s better to reflect on that in your application. We appreciate honesty and want to ensure you’re a good fit for both you and our service users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values right there!
How to prepare for a job interview at Triangle Housing Association
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Assistant inside out. Familiarise yourself with the core values and customer service standards of the organisation. This will help you demonstrate your alignment with their mission and show that you're genuinely interested in making a difference.
✨Show Empathy and Understanding
In this role, you'll be working with individuals who may have complex needs. Be prepared to discuss how you would handle challenging behaviours and support service users with dignity and respect. Share any relevant experiences that highlight your ability to empathise and connect with people from diverse backgrounds.
✨Highlight Your Skills
Make sure to showcase any qualifications or experience you have in Health and Social Care, especially if you have a Level 2 qualification. Talk about your ability to promote independence and life skills among service users, as well as your understanding of confidentiality and data protection policies.
✨Be Ready for Shift Patterns
Since the job involves various shift patterns, including waking nights and weekends, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the needs of the service users and the team. This will demonstrate your commitment to the role and the people you'll be supporting.
