Trainer Assessor in Scarborough

Working Hours: 35 hours per week 9am – 5pm, Monday to Friday (May consider part-time).

Triage provides information, advice, guidance, skills, workplace training, work preparation and supportive recruitment services that help people secure a job, progress in the workplace and build meaningful careers. Delivering from locations across Scotland and England, Triage partners with multiple public, private and community organisations. Working with local, regional, and national stakeholders, prime contractors and Jobcentre Plus, we deliver employment, education and training programmes that respond to the social, cultural, inclusive and economic growth agendas.

We are looking for people to join us, who reflect our values. With offices across the UK, our values unite our teams and provide a sense of belonging. For us, our five values frame our interactions and set standards both internally and externally – they are the building blocks on which we do business:

• We thrive together
• We do something amazing every day
• We never give up
• We know our knowledge is power
• We act with kindness

In other words, if you have a true passion for working with and helping others, Triage could be the employer for you.

About the role:

We are expanding our team and are looking for a highly motivated and dedicated Trainer/Assessor. You will be responsible for delivering a wide range of training and qualifications, assisting individuals to improve specific skills and move them closer to their personal goals, and/or closer to employment. Your role will involve delivering engaging training sessions, assessing learners' progress, and providing personalised guidance to help them achieve their learning goals. This position requires strong interpersonal skills, a passion for education, and the ability to adapt teaching methods to meet the diverse needs of learners. This role will be based in Scarborough but there is a requirement to travel across the region from time to time (travel expenses provided).

Triage is a Disability Confident Employer who wishes to engage and encourage people with a disability or long-term health condition, ensuring they have the opportunities to fulfil their potential and realise their aspirations. We will interview all disabled applicants who meet the minimum requirements for the job and make reasonable adjustments to ensure candidates are not disadvantaged in any way. Please let us know if you would like to be considered under this scheme when applying.

Role themes:

• People Motivation
• Training and Delivery
• Quality and Continuous Improvement

Required criteria:

• Previous experience in customer facing, training, education or learning environments.
• Training qualification such as PTTLS, Education and Training or CAVA (or willingness to work towards one within the role).
• Excellent verbal and written communication skills, with the ability to connect with learners from diverse backgrounds.
• Strong literacy, numeracy and digital skills are essential, qualifications equivalent to Level 2 in both English and Mathematics (or willing to work towards).
• Personal skills include creativity, being inspirational/able to create a personal impact and being highly motivated.
• Patience, empathy, and the ability to motivate learners and adapt teaching strategies to meet individual needs.
• Comfortable using instructional technology tools and resources to enhance language instruction and engage learners in digital learning environments.
• Bachelor's degree in Education, PGCE, QTS or a related field.
• Experience creating engaging and interactive lesson plans that align with the learners’ goals, incorporating a variety of teaching materials, resources, and activities.
• Previous experience in delivering adult education programs.

About the successful applicant:

• Thrive in a people‑centric environment
• Compassionate with a true desire for helping people succeed
• Sharing ideas and best practice will come naturally to you
• Will go the extra mile to get the job done to the highest of standards

More details about the role:

• Create a positive and inclusive learning environment that encourages learners’ participation and builds confidence in a learning environment.
• Identify and address the unique learning needs of each learner, offering personalised support to help them overcome language barriers and achieve their learning objectives.
• Outstanding people skills with the ability to negotiate and motivate through action.
• Able to identify and deploy effective solutions to ensure all learners can achieve.
• Possess a true passion for supporting and positively impacting the lives of others.
• You will be comfortable supporting a diverse range of individuals on a 1-2-1 basis or in groups and have very strong engagement and communication skills.

Training and Delivery:

• Conduct initial assessments to determine learners’ starting levels and identify areas for improvement.
• Regularly evaluate learner progress and adjust teaching strategies accordingly.
• Effectively manage varying sized groups of learners, being able to adapt to various learning styles.
• Full responsibility of delivering innovative training solutions, based on local priorities and contractual requirements.
• Feedback on training materials, identifying new and creative ways to engage learners.

Quality and Continuous Improvement:

• A keen eye for detail with excellent administrative skills and a continuous improvement mindset.
• Regular evaluation of your courses to ensure they are adding value to our learners and supporting them to move forwards their personal goals.
• Sharing ideas and best practice will come naturally to you as will striving for excellence and taking pride in the work you and your fellow colleagues deliver.

NB: This job description is designed as guidance and there may be requirements to take on additional or alternative tasks to support the business as required. Your key tasks and responsibilities will be agreed with your line manager as part of the Triage performance management cycle. For the successful candidate, this role will require a disclosure check appropriate to the level of responsibility involved. We handle all disclosure information in line with the relevant safeguarding legislation and the DBS Code of Practice, ensuring a fair and transparent process for all applicants. Cost will be reimbursed through our onboarding and internal expense process.