At a Glance
- Tasks: Lead digital systems and optimise delivery operations for creative projects.
- Company: TRIADIC, a pioneering creative house blending arts and innovation.
- Benefits: Full-time role in London with opportunities for growth and creativity.
- Other info: Dynamic environment focused on impactful, culturally relevant solutions.
- Why this job: Join a visionary team and shape the future of digital transformation in the arts.
- Qualifications: Degree in a technical field or equivalent experience; strong skills in data and automation.
The predicted salary is between 50000 - 65000 € per year.
TRIADIC is a trailblazing creative house where arts and innovation converge to produce transformative experiences. Led by a team of visionaries, TRIADIC specializes in cross-disciplinary collaborations and cultural consultancy. At the nexus of art, performance, music, film, and technology, the company helps clients engage audiences through impactful and immersive projects.
The Digital Systems and Delivery Operations Lead will oversee the implementation, optimization, and operational functionality of digital systems that support TRIADIC’s creative and business projects. This full-time role is based in the London Area, United Kingdom. The goal is to improve TRIADIC’s internal delivery workflows for client websites, project microsites, online programmes and digital brand assets, ensuring consistent delivery across projects.
- Define and document functional requirements, delivery standards and handover processes for internal teams and external developers to support smooth implementation.
- Build and maintain reporting routines and dashboards to track project progress, resourcing, risks and delivery performance, ensuring accuracy and timely updates.
- Consolidate and analyse project and operational data to produce repeatable internal reporting.
- Identify repetitive manual tasks in delivery operations and introduce automation to reduce rework, improve turnaround time and strengthen delivery reliability.
- Coordinate with strategists, designers and external partners to resolve ambiguities, track issues through to closure and support on-time delivery.
- Maintain clear documentation and audit trails for delivery processes and AI-assisted workflows, supporting quality control and responsible use standards.
As TRIADIC aims to expand its service offerings and move into a more AI-focused space, having a dedicated Digital Systems and Delivery Operations Lead will provide the necessary support to scale operations. This expertise will be vital in navigating the complexities of digital transformation. By integrating technology with creative insights, the Lead will help TRIADIC deliver culturally relevant and innovative solutions that resonate with diverse audiences, reinforcing the company’s commitment to producing impactful work.
Qualifications
- Analyze and improve internal delivery workflows for client websites, microsites, and digital brand assets.
- Implement best practices to ensure consistency and quality across all projects.
- Support the business in researching, analyzing and implementing the most up to date AI and tech capabilities into every project.
- Strong organisation skills and attention to detail, with the ability to keep work accurate and consistent.
- Ability to improve day-to-day workflows and reduce manual work through simple automation (e.g., Excel/VBA).
- Confident working with data for reporting and tracking (building regular updates, checking accuracy, spotting issues).
- Good working knowledge of SQL and Python (enough to pull data, check it, and support reporting/monitoring).
- Clear communication skills and ability to work with different people (design, strategy, external developers/partners).
- Comfortable writing and maintaining documentation (process notes, handovers, standards).
Experience
- Experience supporting operations in a fast-paced environment where accuracy matters (monitoring, checks, reporting, issue resolution).
- Experience improving processes and making them more efficient (automation, streamlining steps, reducing errors).
- Experience producing regular reporting or dashboards (for example Power BI/Tableau or structured reporting packs).
- Experience working across teams and resolving unclear requirements by speaking to stakeholders and agreeing a clear approach.
- Experience with AI and tech related platforms.
Qualifications Required
- Degree-level qualification in a technical subject (or equivalent practical experience).
Digital Systems and Delivery Operations Lead in London employer: TRIADIC
TRIADIC is an exceptional employer that thrives on creativity and innovation, offering a vibrant work culture where arts and technology intersect. Based in the dynamic London Area, employees benefit from a collaborative environment that encourages professional growth through cross-disciplinary projects and the integration of cutting-edge AI technologies. With a commitment to delivering impactful solutions, TRIADIC provides its team with unique opportunities to shape transformative experiences while fostering meaningful connections within the creative community.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Systems and Delivery Operations Lead in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way for us to demonstrate our expertise and creativity, especially in a role that blends digital systems with innovative solutions.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. We should be ready to discuss how our skills can help improve their delivery workflows and support their creative vision. Tailoring our responses to align with TRIADIC's goals will definitely give us an edge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the TRIADIC team and contributing to their innovative projects.
We think you need these skills to ace Digital Systems and Delivery Operations Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Systems and Delivery Operations Lead role. Highlight your experience with digital systems, automation, and any relevant tech skills that align with TRIADIC's needs. We want to see how you can bring your unique flair to our creative house!
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to improve workflows and deliver results. Use metrics where possible to quantify your impact. This helps us understand how you can contribute to enhancing TRIADIC’s operations.
Be Clear and Concise:Keep your application clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so make sure your writing reflects that. This will show us you can communicate effectively with different teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about TRIADIC and what we stand for!
How to prepare for a job interview at TRIADIC
✨Know Your Digital Systems
Make sure you brush up on your knowledge of digital systems and delivery operations. Familiarise yourself with the latest tools and technologies that TRIADIC might be using, especially in relation to AI and automation. Being able to discuss specific examples of how you've improved workflows or implemented new tech will really impress.
✨Showcase Your Problem-Solving Skills
Prepare to share concrete examples of how you've tackled challenges in previous roles. Think about times when you identified inefficiencies and introduced solutions, particularly through automation or process improvements. This will demonstrate your ability to enhance delivery workflows effectively.
✨Communicate Clearly and Confidently
Since the role involves working with various teams, practice articulating your thoughts clearly. Be ready to explain complex ideas simply, especially when discussing data reporting or project tracking. Good communication can set you apart, so don’t shy away from showcasing this skill.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about TRIADIC’s projects, their approach to digital transformation, and how they envision the role evolving. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
