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- Tasks: Provide advanced technical support and contribute to exciting project delivery.
- Company: Dynamic Managed Service Provider specialising in Microsoft Technologies.
- Benefits: Competitive salary, hybrid work model, and opportunities for continuous learning.
- Why this job: Join a passionate team and enhance your tech skills while making a real impact.
- Qualifications: Experience in 2nd or 3rd line support with strong Microsoft tech knowledge.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing advanced technical support across their client base and contributing to project delivery.
You will need to demonstrate your experience in diagnosing and resolving technical issues, implementing new technologies and supporting the 1st and 2nd line teams when needed. You will benefit from being passionate about technology and eager to learn more.
We are looking to speak to candidates who possess the following:
- Proven experience working in a 2nd or 3rd line team
- Strong technical knowledge across Microsoft Azure, Microsoft 365, Windows Server, and networking
- Excellent communication and customer service skills
If you meet the criteria above please apply for more information.
Support Engineer employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your technical expertise in Microsoft technologies. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for those interviews! Brush up on common technical questions and scenarios related to 3rd line support. Practising with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace Support Engineer
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your experience with Microsoft Azure, Microsoft 365, and Windows Server in your application. We want to see how you've tackled technical issues in the past, so don’t hold back on those examples!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for in a 3rd Line Engineer.
Communicate Clearly: Since excellent communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We want to see how you can convey complex information simply!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TRIA
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Azure, Microsoft 365, and Windows Server. Be ready to discuss specific scenarios where you've diagnosed and resolved technical issues, as this will show your hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to follow your thought process.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. This will demonstrate your ability to support 1st and 2nd line teams effectively and ensure clients understand the solutions you provide.
✨Express Your Passion for Technology
Let your enthusiasm for technology shine through during the interview. Share any recent projects or technologies you've explored, and express your eagerness to learn more. This will resonate well with the hiring team looking for someone who is genuinely passionate about their field.
