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- Tasks: Lead the smooth transition of services into support, bridging projects and operations.
- Company: Join a market leader in infrastructure and services, making a real impact.
- Benefits: Enjoy hybrid work options and competitive daily rates.
- Why this job: Be part of a dynamic team, enhancing your skills in IT service management.
- Qualifications: Strong experience in IT service transition and a solid grasp of ITIL processes required.
- Other info: This role is inside IR35, ideal for those seeking structured contract work.
We’re working with a market leading organisation in the infrastructure and services space. They are looking for a Service Transition Manager to join their team, where you’ll play a key role in ensuring smooth handover of services into support, acting as the bridge between project delivery and operations.
You’ll need strong experience in IT service transition or change delivery, ideally within a complex or outsourced environment. A solid understanding of ITIL and cloud-based services is essential.
Key skills & experience:
- Proven background in IT Service Transition or Change/Release Management
- Strong grasp of ITIL processes across Incident, Problem, Change & Configuration
- Experience working with third-party suppliers and cloud platforms (IaaS, PaaS, SaaS)
Please apply for more information.
Service Transition Manager employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Transition Manager
✨Tip Number 1
Network with professionals in the IT service transition field. Attend industry events or join relevant online forums to connect with others who may have insights or even job leads for the Service Transition Manager role.
✨Tip Number 2
Familiarise yourself with the latest trends and tools in ITIL and cloud services. Being well-versed in current technologies and methodologies will not only boost your confidence but also demonstrate your commitment to staying updated in this fast-paced industry.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you successfully managed service transitions or change deliveries. Highlighting your hands-on experience will help you stand out during interviews.
✨Tip Number 4
Research the company’s culture and values before your interview. Understanding their approach to service delivery and operations can help you tailor your responses and show that you’re a great fit for their team.
We think you need these skills to ace Service Transition Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service transition and change delivery. Use specific examples that demonstrate your understanding of ITIL processes and your work with cloud platforms.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Service Transition Manager role. Mention your proven background in IT service transition and how your skills align with the company's needs.
Highlight Relevant Skills: Emphasise your experience with third-party suppliers and your grasp of ITIL processes. Be specific about your achievements in these areas to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for a Service Transition Manager.
How to prepare for a job interview at TRIA
✨Showcase Your ITIL Knowledge
Make sure to highlight your understanding of ITIL processes during the interview. Be prepared to discuss how you've applied these principles in previous roles, particularly in Incident, Problem, Change, and Configuration Management.
✨Demonstrate Experience with Cloud Services
Since the role involves working with cloud platforms, be ready to share specific examples of your experience with IaaS, PaaS, or SaaS. Discuss any challenges you faced and how you overcame them to ensure a smooth service transition.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a service transition context. Think about past experiences where you successfully managed transitions and be ready to explain your thought process and actions taken.
✨Engage with Third-Party Supplier Experience
Since collaboration with third-party suppliers is crucial, prepare to discuss your experience in managing these relationships. Highlight any successful partnerships and how they contributed to effective service transitions.
