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- Tasks: Lead the smooth transition of services into support, bridging projects and operations.
- Company: Join a market leader in infrastructure and services, making a real impact.
- Benefits: Enjoy hybrid work options and competitive pay of £500 - £600 per day.
- Why this job: Be part of a dynamic team, enhancing your skills in IT service management.
- Qualifications: Strong experience in IT service transition and a solid grasp of ITIL processes required.
- Other info: This role is inside IR35, ideal for those seeking structured project environments.
Southampton - Hybrid - 2 days a week £500 - £600 per day - Inside IR35
We’re working with a market leading organisation in the infrastructure and services space. They’re looking for a Service Transition Manager to join their team, here you’ll play a key role in ensuring smooth handover of services into support, acting as the bridge between project delivery and operations.
You’ll need strong experience in IT service transition or change delivery, ideally within a complex or outsourced environment. A solid understanding of ITIL and cloud-based services is essential.
Key skills & experience:
- Proven background in IT Service Transition or Change/Release Management
- Strong grasp of ITIL processes across Incident, Problem, Change & Configuration
- Experience working with third-party suppliers and cloud platforms (IaaS, PaaS, SaaS)
Please apply for more information.
Locations
Service Transition Manager employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Transition Manager
✨Tip Number 1
Familiarise yourself with ITIL processes, especially around Incident, Problem, Change, and Configuration Management. Being able to discuss these in detail during your conversations will show your expertise and understanding of the role.
✨Tip Number 2
Network with professionals in the infrastructure and services space. Attend relevant industry events or join online forums where you can connect with others who have experience in service transition management.
✨Tip Number 3
Research the company’s current projects and their approach to service transition. This knowledge will help you tailor your discussions and demonstrate your genuine interest in their operations.
✨Tip Number 4
Prepare examples from your past experiences that highlight your ability to manage transitions effectively, particularly in complex or outsourced environments. Real-life scenarios will make your conversations more impactful.
We think you need these skills to ace Service Transition Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service transition and change delivery. Use specific examples that demonstrate your understanding of ITIL processes and your work with cloud platforms.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Service Transition Manager role. Mention your proven background in IT service transition and how your skills align with the company's needs.
Highlight Relevant Skills: Clearly outline your skills related to Incident, Problem, Change, and Configuration Management. Provide concrete examples of how you've successfully managed transitions or changes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at TRIA
✨Know Your ITIL Inside Out
Make sure you have a solid understanding of ITIL processes, especially around Incident, Problem, Change, and Configuration Management. Be prepared to discuss how you've applied these principles in your previous roles.
✨Demonstrate Your Transition Experience
Be ready to share specific examples of your experience in IT service transition or change delivery. Highlight any challenges you faced and how you overcame them, particularly in complex or outsourced environments.
✨Familiarise Yourself with Cloud Services
Since the role involves working with cloud platforms, brush up on your knowledge of IaaS, PaaS, and SaaS. Be prepared to discuss how you've integrated these services into your previous projects.
✨Engage with Third-Party Suppliers
Showcase your experience working with third-party suppliers. Discuss how you managed relationships and ensured smooth transitions between project delivery and operations, as this will be crucial for the role.
