Service Designer

Service Designer

Full-Time 42000 - 44800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the design of services, focusing on HR and People functions.
  • Company: Join a global consulting firm known for innovation and excellence.
  • Benefits: Enjoy remote work flexibility with occasional travel to London.
  • Why this job: Make a real impact by enhancing service experiences in a dynamic environment.
  • Qualifications: Must have experience as a Senior or Lead Service Designer in large enterprises.
  • Other info: This is a 4-month contract with potential for extension.

The predicted salary is between 42000 - 44800 £ per year.

Lead Service Designer £600-£640/day (Inside IR35) 4-Month Contract - Scope for extension

Remote – Occasional travel to a London office

We are representing a global consulting firm who are looking for a Lead Service Designer to join their central Design practice for an interim engagement. You will be working on a project in the HR & People function and will need to analyse the service experience across systems, processes and policies, with a focus on back-stage work.

We are looking for:

  • Good experience as a Senior or Lead-level Service Designer
  • Experience in large enterprise organisations
  • Experience with formal value measurement frameworks (VMFs)

If this sounds of interest, please apply.

Service Designer employer: TRIA

As a leading global consulting firm, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a focus on professional development and growth opportunities, our team members are encouraged to innovate and excel in their roles, particularly in the exciting field of Service Design. Working remotely with occasional travel to our London office, you will enjoy the flexibility of a modern workplace while contributing to impactful projects that shape the future of HR and People functions.
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Contact Detail:

TRIA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Designer

✨Tip Number 1

Familiarise yourself with the specific challenges faced by HR and People functions in large enterprises. Understanding their pain points will help you demonstrate your expertise during discussions.

✨Tip Number 2

Network with professionals in the service design field, especially those who have experience in enterprise organisations. Engaging with them can provide insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your experience with value measurement frameworks (VMFs) in detail. Be ready to share examples of how you've applied these frameworks in previous projects.

✨Tip Number 4

Showcase your ability to work remotely while still being effective. Highlight any past experiences where you successfully collaborated with teams from a distance, as this role is remote with occasional travel.

We think you need these skills to ace Service Designer

Service Design Methodologies
User-Centred Design
Experience Mapping
Prototyping and Wireframing
Stakeholder Engagement
Value Measurement Frameworks (VMFs)
Process Analysis
Back-stage Service Design
Design Thinking
Collaboration Skills
Communication Skills
Project Management
Agile Methodologies
Research and Analysis
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lead Service Designer. Familiarise yourself with the specific requirements mentioned in the job description, such as experience in large enterprise organisations and knowledge of value measurement frameworks.

Tailor Your CV: Customise your CV to highlight relevant experience as a Senior or Lead-level Service Designer. Emphasise your work in HR & People functions and any projects where you've analysed service experiences across systems and processes.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service design and your understanding of the role. Mention specific examples from your past work that demonstrate your ability to lead projects and implement value measurement frameworks.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for a Service Designer.

How to prepare for a job interview at TRIA

✨Showcase Your Experience

Be prepared to discuss your previous roles as a Senior or Lead Service Designer. Highlight specific projects where you successfully analysed service experiences, especially in large enterprise organisations.

✨Understand Value Measurement Frameworks

Since the role requires experience with formal value measurement frameworks (VMFs), brush up on these concepts. Be ready to explain how you've applied VMFs in past projects and the impact they had on service design.

✨Demonstrate Analytical Skills

The job involves analysing service experiences across systems and processes. Prepare examples that showcase your analytical skills, particularly in back-stage work, and how your insights led to improvements.

✨Prepare for Remote Work Discussion

As this position is remote with occasional travel, be ready to discuss your experience working in remote teams. Share how you maintain communication and collaboration in a virtual environment.

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