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- Tasks: Lead the smooth transition of services into support, bridging projects and operations.
- Company: Join a market leader in infrastructure and services, shaping the future of IT.
- Benefits: Enjoy hybrid work flexibility with two days remote each week.
- Why this job: Be part of a dynamic team making impactful changes in IT service delivery.
- Qualifications: Strong experience in IT service transition or change delivery is essential.
- Other info: A solid understanding of ITIL and cloud services is required.
The predicted salary is between 36000 - 60000 £ per year.
We’re working with a market leading organisation in the infrastructure and services space. They are looking for a Service Transition Manager to join their team, where you’ll play a key role in ensuring a smooth handover of services into support, acting as the bridge between project delivery and operations.
You’ll need strong experience in IT service transition or change delivery, ideally within a complex or outsourced environment. A solid understanding of ITIL and cloud-based services is essential.
- Proven background in IT Service Transition or Change/Release Management
- Strong grasp of ITIL processes across Incident, Problem, Change & Configuration
Locations
Remote Service Manager (M/W/D) employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Service Manager (M/W/D)
✨Tip Number 1
Familiarise yourself with ITIL processes, especially those related to Incident, Problem, Change, and Configuration Management. Being able to discuss these in detail during your interview will show that you have the necessary knowledge and experience for the role.
✨Tip Number 2
Highlight any previous experience you have in service transition or change delivery, particularly in complex or outsourced environments. Be prepared to share specific examples of how you've successfully managed transitions in the past.
✨Tip Number 3
Research the company’s current services and any recent projects they’ve undertaken. This will not only help you understand their operations better but also allow you to tailor your responses to demonstrate how you can add value to their team.
✨Tip Number 4
Network with professionals in the field, especially those who work in service management or have experience with the company. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Remote Service Manager (M/W/D)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Service Transition Manager position. Tailor your application to highlight your relevant experience in IT service transition and change delivery.
Highlight Relevant Experience: In your CV and cover letter, emphasise your background in ITIL processes and any specific projects where you successfully managed service transitions or change management. Use concrete examples to demonstrate your expertise.
Showcase Your Skills: Make sure to mention your understanding of cloud-based services and how you've applied ITIL principles in previous roles. This will help you stand out as a candidate who is well-versed in the necessary frameworks.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the job requirements. Explain why you're interested in the role and how you can contribute to the company's success in service transition.
How to prepare for a job interview at TRIA
✨Showcase Your ITIL Knowledge
Make sure to highlight your understanding of ITIL processes during the interview. Be prepared to discuss how you've applied these principles in previous roles, especially in Incident, Problem, Change, and Configuration Management.
✨Demonstrate Service Transition Experience
Prepare specific examples from your past work that illustrate your experience in service transition or change delivery. Discuss challenges you faced and how you overcame them to ensure a smooth handover of services.
✨Understand Cloud-Based Services
Since the role requires knowledge of cloud-based services, brush up on the latest trends and technologies in this area. Be ready to explain how you've worked with cloud solutions and their impact on service management.
✨Communicate Effectively
As a bridge between project delivery and operations, strong communication skills are vital. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you facilitate collaboration between different teams.
