Head of Operational & Technology Platforms
Location: Remote - though occasional expensed travel to offices around the UK
Contract Type: Permanent
Salary: Competitive salary DOE plus an excellent benefits package including pension, bonus, PMI and car allowance
We are seeking an experienced Head of Operational & Technology Platforms to play a key role in a major global IT transformation programme. This is a leadership opportunity to shape, build and mature a newly established capability responsible for the platforms that support both business operations and the wider technology estate across a global organisation. Working closely with Infrastructure, Service Management, Cyber Security and divisional IT teams, you will ensure platforms are trusted, integrated, scalable and aligned to business objectives.
Key Responsibilities
- Define and drive platform strategy, governance and roadmaps.
- Standardise and rationalise platforms across multiple business divisions.
- Lead the development of ITSM, ITAM, CMDB and observability capabilities.
- Deliver greater visibility of applications, assets, licences and technology risks.
- Manage technology vendors, budgets and platform performance.
- Build and lead the Operational & Technology Platforms team.
- Support the delivery of enterprise-wide transformation initiatives from design through to live operation.
About You
- Significant experience leading enterprise platforms, technical teams or technology functions.
- Experience working within complex, federated or multi-business organisations.
- Strong knowledge of ITSM, ITAM, CMDB, endpoint management and observability tooling.
- A track record of platform transformation, standardisation and continuous improvement.
- Experience managing technology platforms within engineering, industrial, manufacturing, energy, defence or other asset-intensive environments.
- Excellent stakeholder management and leadership skills.
Desirable Skills & Certifications
- ServiceNow, ManageEngine or similar ITSM platforms.
- Microsoft Intune and endpoint management technologies.
- ITIL, IAITAM, Microsoft or Agile certifications.
- Exposure to Operational Technology (OT) environments.
- Experience within engineering, maritime, defence or energy sectors.
- Eligibility for UK Security Clearance (SC).
#J-18808-Ljbffr
Operational And Technology Platforms Lead - ITSM - CMDB - ITIL employer: TRIA
Tria is an exceptional employer that fosters a dynamic work culture, offering hybrid working arrangements that promote work-life balance. With a strong focus on employee growth and development, Tria provides opportunities for professional advancement while leading transformative projects in the North West. Join a team that values innovation and collaboration, ensuring you play a pivotal role in shaping the future of enterprise infrastructure.
