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For Companies At a Glance
- Tasks: Lead a team to manage IT Service Catalogues and improve service delivery processes.
- Company: Renowned company in North East England with a focus on innovation.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing IT services and leading a dynamic team.
- Qualifications: Experience with IT Service Catalogues and strong leadership skills required.
- Other info: Engage with stakeholders and drive process improvements in a collaborative environment.
The predicted salary is between 42000 - 60000 £ per year.
A well renowned company in North East England is seeking a Service Life Cycle Manager to oversee the IT Service Catalogue and manage ITIL Service Management processes. The successful candidate will lead a small team and engage with stakeholders to ensure effective service delivery.
Their responsibilities include:
- Maintaining governance policies
- Driving process improvement initiatives
Experience with IT Service Catalogues and tools like Ivanti is essential. This position requires strong leadership and collaboration skills, with a hybrid working model of 3 days onsite in Sunderland.
IT Service Lifecycle Lead: Catalog & Governance in North East employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Lifecycle Lead: Catalog & Governance in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service management space, especially those familiar with ITIL processes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of IT Service Catalogues and tools like Ivanti. We recommend creating a list of your past experiences that showcase your leadership and collaboration skills, as these will be key in discussions.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, and tailor your approach to each one to stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace IT Service Lifecycle Lead: Catalog & Governance in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Service Lifecycle Lead role. Highlight your experience with IT Service Catalogues and any tools like Ivanti. We want to see how your skills match what we're looking for!
Showcase Leadership Skills: Since this role involves leading a small team, don’t forget to showcase your leadership and collaboration skills in your application. Share examples of how you've successfully managed teams or projects in the past.
Engage with Stakeholders: In your cover letter, mention your experience engaging with stakeholders. We value effective communication, so let us know how you've ensured service delivery through collaboration.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TRIA
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL Service Management processes. Be ready to discuss how you've applied these principles in past roles, especially in relation to service catalogues and governance policies.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you successfully led a team or drove process improvements. This will demonstrate your capability to manage a small team effectively.
✨Familiarise Yourself with Ivanti
If you have experience with Ivanti or similar tools, be prepared to discuss it. If not, do some research and understand its functionalities. Showing that you’re proactive about learning can really impress the interviewers.
✨Engage with Stakeholders
Think of examples where you’ve successfully engaged with stakeholders to ensure effective service delivery. This could involve collaboration, communication, or conflict resolution. It’s key to show that you can build strong relationships.
