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- Tasks: Ensure top-notch IT service delivery and manage performance metrics.
- Company: Renowned UK company with a focus on quality and innovation.
- Benefits: Hybrid working model, competitive salary, and career advancement opportunities.
- Why this job: Join a dynamic team and lead the way in IT service excellence.
- Qualifications: Proven experience in IT service delivery and strong leadership skills.
- Other info: Exciting role based in Sunderland with a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performance, and negotiating SLAs.
Candidates should have proven experience in IT service delivery, strong leadership, and analytical skills. This position is based in Sunderland with a hybrid model of 3x per week onsite working.
If you’re interested, please apply today.
IT Service Delivery & Performance Manager — Sunderland in North East employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery & Performance Manager — Sunderland in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in service delivery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its IT services. Show us you know what they do and how you can help improve their service delivery and performance. Tailor your answers to highlight your leadership and analytical skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your responses. The more comfortable you are discussing your experience in IT service delivery, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Service Delivery & Performance Manager — Sunderland in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service delivery and performance management. Use keywords from the job description to show we’re on the same page!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've successfully managed SLAs and led teams in the past. Let us see your personality too!
Show Off Your Analytical Skills: Since this role requires strong analytical skills, don’t forget to mention any relevant tools or methodologies you’ve used. We want to know how you approach problem-solving!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at TRIA
✨Know Your IT Service Delivery Inside Out
Make sure you brush up on your knowledge of IT service delivery frameworks and best practices. Be ready to discuss your previous experiences in managing SLAs and how you've ensured high-quality service delivery.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Think about times when you successfully led a team through challenges or improved performance metrics. This will demonstrate your capability to manage and inspire others.
✨Be Ready for Analytical Questions
Expect questions that test your analytical skills. Prepare to discuss how you've used data to drive decisions in past roles. Bring specific examples of how your analytical approach has led to improved service delivery.
✨Understand the Hybrid Work Model
Since this role involves a hybrid working model, be prepared to discuss how you can effectively manage teams both onsite and remotely. Share your strategies for maintaining communication and performance in a flexible work environment.
