Retail Systems PM – OMS & Merchandising (London, Hybrid)

Retail Systems PM – OMS & Merchandising (London, Hybrid)

London Full-Time 45000 - 55000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead the implementation of retail systems and ensure smooth delivery across teams.
  • Company: TRIA, a dynamic company at the forefront of retail technology.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Join a collaborative team and tackle exciting challenges in a fast-paced environment.
  • Why this job: Make a real impact in retail by managing key system implementations.
  • Qualifications: Experience in project management and strong communication skills.

The predicted salary is between 45000 - 55000 £ per year.

TRIA is seeking an experienced Project Manager for a key retail system implementation in London.

You’ll own delivery, drive progress, and ensure third‑party suppliers stay on track while coordinating with internal stakeholders and external partners.

You’ll manage supplier relationships and resolve delivery challenges to support the successful rollout of a back‑office system (OMS / Buying & Merchandising / Supply Chain) in a retail environment.

Hands‑on delivery experience is essential.

Retail Systems PM – OMS & Merchandising (London, Hybrid) employer: TRIA

Tria is an exceptional employer that fosters a dynamic work culture, offering hybrid working arrangements that promote work-life balance. With a strong focus on employee growth and development, Tria provides opportunities for professional advancement while leading transformative projects in the North West. Join a team that values innovation and collaboration, ensuring you play a pivotal role in shaping the future of enterprise infrastructure.

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Contact Details:

TRIA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Systems PM – OMS & Merchandising (London, Hybrid)

✨Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

✨Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like TRIA, so don’t miss out on building those relationships!

✨Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

✨Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like TRIA!

We think you need these skills to ace Retail Systems PM – OMS & Merchandising (London, Hybrid)

Project Management
Supplier Relationship Management
Delivery Management
Stakeholder Coordination
Problem-Solving Skills
Retail Systems Knowledge
Back-Office System Implementation

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at TRIA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at TRIA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show TRIA that you’re ready to jump in and contribute right away!

How to prepare for a job interview at TRIA

✨Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

✨Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

✨Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

✨Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!