IT Support Analyst (1st/2nd Line) – London, Growth Path

IT Support Analyst (1st/2nd Line) – London, Growth Path

London Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
TRIA

At a Glance

  • Tasks: Provide 1st and 2nd line IT support for a luxury brand's tech team.
  • Company: Join a prestigious consumer goods brand in London.
  • Benefits: Competitive salary, hands-on experience, and growth opportunities.
  • Other info: Onsite role with a vibrant team and career advancement potential.
  • Why this job: Be the go-to tech hero and make a difference every day.
  • Qualifications: Experience with Microsoft desktop support and O365 is a must.

The predicted salary is between 30000 - 40000 Β£ per year.

Tria in London is seeking a customer-focused IT Help Desk professional to join our luxury consumer goods brand's technology team.

The role requires 1st and 2nd line support, strong communication, and the ability to coordinate with technical specialists.

You will work onsite five days a week, handling incidents within SLAs and logging issues for the appropriate teams.

Previous experience with Microsoft desktop support and O365 is essential to succeed.

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IT Support Analyst (1st/2nd Line) – London, Growth Path employer: TRIA

TRIA is an excellent employer that fosters a dynamic and inclusive work culture in the heart of Bristol. With a strong focus on employee growth, we offer comprehensive training opportunities and a supportive environment that encourages innovation and collaboration. Our competitive salary package, performance bonuses, and generous holiday allowance make TRIA a rewarding place to advance your career in the insurance software industry.

TRIA

Contact Details:

TRIA Recruitment Team

We think you need these skills to ace IT Support Analyst (1st/2nd Line) – London, Growth Path

Customer Focus
1st Line Support
2nd Line Support
Strong Communication Skills
Incident Management
SLA Management
Microsoft Desktop Support