At a Glance
- Tasks: Lead a team to optimise Oracle Symphony and enhance IT operations.
- Company: Join a fast-growing hospitality brand at the forefront of technology.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Exciting chance to work in a high-growth setting with autonomy.
- Why this job: Shape IT strategy in a dynamic environment and make a real impact.
- Qualifications: Experience with Oracle Symphony and strong IT support skills required.
This is an exciting opportunity to join a high-growth hospitality brand expanding rapidly across the UK. Technology sits at the heart of this business, not just in the back office, but across the entire operation. You'll be joining a well-invested IT function with real autonomy and influence, at a time of significant growth.
As IT Manager, you'll report directly to the IT Director and lead a team of 3 IT Engineers. You'll take ownership of the organisation's Oracle estate, with a strong focus on Oracle Symphony (POS), acting as the key technical escalation point across both existing and newly launched sites.
This is a fantastic opportunity to shape IT operations, bring structure to a fast-moving environment, and play a key role in supporting the business as it continues to scale.
Key Responsibilities- Lead, manage, and develop a team of 3 IT Support Engineers
- Own and optimise Oracle Symphony across a growing, multi-site estate
- Act as the senior escalation point for technical issues across all locations
- Identify recurring issues and implement long-term solutions
- Introduce and improve IT processes, structure, and repeatability
- Support a high-growth environment with new sites opening
- Enable the IT Director to focus on more strategic initiatives
- Proven experience with Oracle Symphony (essential)
- Strong understanding of inventory management systems
- Experience working within a Microsoft technology environment
- Proven ability to handle senior-level IT support and escalations
- Background in hospitality, retail, or similar multi-site environments (e.g. restaurants, QSR, retail stores)
- Comfortable working with a high level of autonomy and ownership
- Proactive, but also able to respond effectively in a reactive environment
- A strong communicator who can engage across all levels of the business
- Energetic, hands-on, and motivated to make an impact
If this sounds like the right opportunity for you, please apply with your CV and we'll be in touch with more details.
IT Manager - Oracle Simphony in London employer: TRIA
Join a dynamic and rapidly expanding hospitality brand in London, where technology is integral to our operations. As an IT Manager, you'll enjoy a supportive work culture that fosters autonomy and innovation, with ample opportunities for professional growth within a well-resourced IT team. Our hybrid working model and commitment to employee development make this an exceptional place to build a rewarding career in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager - Oracle Simphony in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TRIA values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TRIA might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TRIA!
✨Direct Apply to TRIA
Let's not forget to apply directly through the TRIA website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager - Oracle Simphony in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TRIA.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TRIA. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TRIA
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
