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- Tasks: Lead a major IT transformation, defining and delivering robust infrastructure and service management.
- Company: Join a dynamic FTSE 250 organisation with ambitious growth plans.
- Benefits: High-profile role with potential for significant impact and career advancement.
- Other info: Hybrid working environment with a focus on innovation and collaboration.
- Why this job: Shape the future of infrastructure in a growing company and influence executive decisions.
- Qualifications: Proven experience in enterprise-scale infrastructure transformations and strong technical credibility.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking an experienced Interim Head of Infrastructure & Service Management to play a pivotal role in a major IT transformation programme for a FTSE 250 organisation. The business has ambitious growth plans and has completed a high-level IT maturity assessment, strategy and target operating model. The next critical step is to define the detailed end-state, articulate a credible transformation journey, and secure Board approval and investment to execute it.
As a core member of the IT Transformation leadership team, you will lead the Infrastructure & Service Management workstream, defining and delivering the robust, scalable and secure infrastructure and service foundations required to enable future growth and "silent running" operations.
Key responsibilities include:
- Assessing the current infrastructure and service management landscape across Group and Divisions, including networks, cloud and on-prem platforms, end-user environments, service desk and ITSM processes, tooling, assets and licensing.
- Defining the target state for infrastructure, service management and operational resilience, covering service architecture, operating model, processes, tooling, observability and recovery capabilities.
- Establishing clear principles for standardisation, automation, cloud and hybrid adoption, and determining which services should be insourced or outsourced.
- Reviewing third-party service providers and contracts to identify performance, cost, risk and structural issues, and defining approaches to re-tendering, renegotiation or transition where required.
- Designing end-to-end service definitions, ownership, SLAs/OLAs, governance and interaction models across Group and Divisions, aligned to a federated IT model.
- Working closely with Cyber, Architecture, Applications and Data leadership to ensure alignment across identity and access implementation, platform dependencies, governance and demand management.
- Producing a clear transformation roadmap and implementation plan, including transition states, dependencies, costs, benefits and investment requirements to support executive and Board decision making.
The successful candidate will have a strong track record leading enterprise-scale infrastructure and service management transformations in complex environments. You will be comfortable operating at executive and Board level, while retaining deep technical credibility across modern infrastructure architectures, cloud and hybrid platforms, enterprise connectivity, ITSM tooling, automation, observability, and operational resilience.
This interim role offers a high-profile opportunity to shape the infrastructure and service foundations of a growing FTSE 250 organisation.
Head of Infrastructure in London employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Infrastructure in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits your skills perfectly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their current infrastructure challenges and think about how you can contribute to their IT transformation journey. Tailor your responses to show how your experience aligns with their needs.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills. Plus, it helps us keep track of your application and get back to you faster. Don’t miss out!
We think you need these skills to ace Head of Infrastructure in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Interim Head of Infrastructure & Service Management. Highlight your experience with IT transformations and infrastructure management, using keywords from the job description to catch our eye.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for IT transformation and how your skills align with our ambitious growth plans. Be specific about your past successes in similar roles to show us you’re the right fit.
Showcase Your Technical Credibility: We want to see your deep technical knowledge! Include examples of your experience with modern infrastructure architectures, cloud platforms, and ITSM tooling. This will help us understand your capability to lead at an executive level.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at TRIA
✨Know Your Infrastructure Inside Out
Make sure you brush up on the latest trends and technologies in infrastructure and service management. Be ready to discuss your experience with cloud and hybrid platforms, as well as your approach to operational resilience. This will show that you’re not just familiar with the concepts but can also apply them effectively.
✨Prepare for Strategic Discussions
Since this role involves working closely with the Board, practice articulating your vision for the transformation journey. Think about how you would define the target state for infrastructure and service management, and be prepared to discuss your roadmap for achieving it. This will demonstrate your strategic thinking and leadership capabilities.
✨Showcase Your Leadership Skills
As a core member of the IT Transformation leadership team, you’ll need to exhibit strong leadership qualities. Prepare examples of how you've led teams through complex transformations in the past. Highlight your ability to collaborate with various stakeholders, including Cyber, Architecture, and Applications teams.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with questions that show your interest in the company’s growth plans and IT transformation goals. Inquire about their current challenges in infrastructure and service management, and how they envision the role contributing to their success. This will not only help you gauge if the role is right for you but also demonstrate your proactive mindset.