Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own IT support, manage service desk, and improve infrastructure in a fast-paced environment.
- Company: Fast-growing deep-tech scale-up with a focus on innovation and growth.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional development.
- Why this job: Be the first dedicated IT Operations hire and shape the future of the IT department.
- Qualifications: Experience with Microsoft 365, networking fundamentals, and a proactive approach.
- Other info: Join at a pivotal growth point with clear progression opportunities.
The predicted salary is between 34000 - 50000 £ per year.
We’re partnered with a fast-growing deep-tech company that’s just transitioned from being developer-led to building a proper in-house IT function - and this role sits right at the heart of that journey. Over the past year, they’ve brought everything in-house from an MSP, transformed their networking, moved from Google to M365, introduced VPNs and zero-trust networking, and laid the foundations to scale properly. Now, with Cyber Essentials underway and ISO27001 firmly on the roadmap, they’re ready to add their first dedicated IT Operations hire.
This is a genuinely varied, hands‑on role where you’ll take ownership of day‑to‑day IT operations and service desk activity, while also getting stuck into infrastructure improvements, new tooling, and projects as the business grows. You’ll be working closely with the IT Manager, freeing them up to focus on strategy - and positioning yourself as a key part of a newly forming IT department with plenty of room to grow.
What you’ll be doing:
- Owning internal IT support across Windows, Mac, and some Linux environments
- Managing service desk activity and improving response & resolution times
- Supporting M365, Entra ID, Intune, endpoint management, and SaaS tooling
- Getting hands‑on with networking (Wi‑Fi, firewalls, switching, VPNs)
- Supporting onboarding/offboarding and identity & access management
- Contributing to compliance initiatives (Cyber Essentials now, ISO27001 next)
- Helping shape processes, documentation, and how IT scales with the business
What they’re looking for:
- Strong Microsoft 365 and modern cloud‑first environments
- Comfort switching between tickets, projects, and incidents
- Exposure to networking fundamentals and endpoint management
- A proactive, calm approach in a fast‑paced scale‑up environment
- Someone ambitious who wants to grow with the role
Nice to have (but not essential):
- Awareness of ITIL or compliance frameworks
Why this role is interesting:
- First hire into a newly formed IT department
- Join at a genuine growth inflection point - headcount increasing significantly
- Work with highly technical teams on interesting infrastructure challenges
- Influence tooling, processes, and how IT is run as the business scales
- Clear progression as the team grows (future hires already planned)
If you’re a hands‑on IT engineer who enjoys variety, autonomy, and building things properly — this is a great opportunity to make a real impact.
Information Technology Operations Engineer in Leeds employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Operations Engineer in Leeds
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. You never know who might be looking for someone just like you, and it’s a great way to get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and achievements. This gives potential employers a tangible look at what you can do, especially in hands-on roles like IT Operations.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to IT operations. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates ready to make an impact!
We think you need these skills to ace Information Technology Operations Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience with Microsoft 365, networking, and any hands-on IT support you've provided. We want to see how you can fit into our growing team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a perfect fit. Don’t forget to mention your proactive approach and desire to grow with us at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. Whether it's improving response times or managing service desk activities, we love to see how you’ve made a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at TRIA
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, networking fundamentals, and endpoint management. Be ready to discuss specific tools and technologies you've worked with, as well as any hands-on experience you have in these areas.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about times when you improved response times or resolved complex incidents. This will demonstrate your proactive approach and ability to thrive in a fast-paced environment.
✨Understand Their Journey
Research the company’s transition from a developer-led model to an in-house IT function. Familiarise yourself with their current projects like Cyber Essentials and ISO27001. Showing that you understand their growth and challenges will set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team. Inquire about their future plans for the IT department and how they envision your contribution. This shows your ambition and genuine interest in growing with the company.
