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- Tasks: Lead the design of service experiences in HR & People functions.
- Company: Join a global consulting firm known for its innovative solutions.
- Benefits: Enjoy a competitive daily rate and remote work flexibility.
- Why this job: Make a real impact by enhancing service experiences in large enterprises.
- Qualifications: Must have experience as a Senior or Lead Service Designer in enterprise settings.
- Other info: This is a 4-month contract with potential for extension.
The predicted salary is between 48000 - 64000 £ per year.
600-640/day (Inside IR35)
4-Month Contract - Scope for Extension
Remote - Occasional travel to a London office
We are representing a global consulting firm who are looking for a Lead Service Designer to join their central Design practice for an interim engagement. You will be working on a project in the HR & People function and will need to analyse the service experience across systems, processes and policies, with a focus on back-stage work.
We are looking for:
- Good experience as a Senior or Lead-level Service Designer
- Experience in large enterprise organisations
- Experience with formal value measurement frameworks (VMFs)
If this sounds of interest, please apply.
Lead Service Designer employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Designer
✨Tip Number 1
Make sure to showcase your experience in large enterprise organisations during any networking opportunities. Connect with professionals in the industry on platforms like LinkedIn and engage in discussions about service design to highlight your expertise.
✨Tip Number 2
Familiarise yourself with formal value measurement frameworks (VMFs) before your interview. Being able to discuss how you've applied these frameworks in past projects will demonstrate your capability and understanding of the role's requirements.
✨Tip Number 3
Prepare to discuss specific examples of your work as a Senior or Lead-level Service Designer. Think about challenges you faced, how you approached them, and the impact of your solutions on the service experience.
✨Tip Number 4
Since this role involves occasional travel to a London office, be ready to express your flexibility regarding travel arrangements. Highlighting your willingness to collaborate in person can set you apart from other candidates.
We think you need these skills to ace Lead Service Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Senior or Lead-level Service Designer. Focus on relevant projects, especially those in large enterprise organisations, and emphasise your familiarity with value measurement frameworks.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience in analysing service experiences and how it relates to the HR & People function. Show enthusiasm for the role and the company.
Showcase Relevant Projects: In your application, include specific examples of past projects where you successfully implemented service design strategies. Highlight any measurable outcomes or improvements that resulted from your work.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects professionalism.
How to prepare for a job interview at TRIA
✨Showcase Your Experience
Be prepared to discuss your previous roles as a Senior or Lead Service Designer. Highlight specific projects where you successfully analysed service experiences, especially in large enterprise organisations.
✨Understand Value Measurement Frameworks
Since the role requires experience with formal value measurement frameworks (VMFs), brush up on these concepts. Be ready to explain how you've applied VMFs in past projects and the impact they had on service design.
✨Demonstrate Analytical Skills
The job involves analysing service experiences across systems and processes. Prepare examples that showcase your analytical skills, particularly in back-stage work, and how your insights led to improvements.
✨Prepare for Remote Collaboration
As this position is remote with occasional travel, think about how you can effectively collaborate with teams from a distance. Share your experiences with remote work and tools you’ve used to maintain communication and productivity.
