Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the smooth transition of services into support, bridging project delivery and operations.
- Company: Join a market-leading organisation in the infrastructure and services sector.
- Benefits: Enjoy hybrid working with two days in the office and competitive salary.
- Why this job: Be part of a dynamic team and make a real impact in service management.
- Qualifications: Strong experience in IT service transition or change delivery is essential.
- Other info: Ideal for those with a solid understanding of ITIL and cloud-based services.
The predicted salary is between 48000 - 72000 £ per year.
We’re working with a market leading organisation in the infrastructure and services space. They are looking for a Service Transition Manager to join their team, where you’ll play a key role in ensuring smooth handover of services into support, acting as the bridge between project delivery and operations.
You’ll need strong experience in IT service transition or change delivery, ideally within a complex or outsourced environment. A solid understanding of ITIL and cloud-based services is essential.
- Proven background in IT Service Transition or Change/Release Management
- Strong grasp of ITIL processes across Incident, Problem, Change & Configuration
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITIL Service Manager
✨Tip Number 1
Familiarise yourself with the specific ITIL processes mentioned in the job description, such as Incident, Problem, Change, and Configuration Management. Being able to discuss these processes confidently during your interview will demonstrate your expertise and understanding of the role.
✨Tip Number 2
Research the company’s current projects and services they offer. Understanding their operations and how your role as a Service Transition Manager fits into their overall strategy will help you articulate how you can add value to their team.
✨Tip Number 3
Network with professionals in the IT service management field, especially those who have experience in service transition or change delivery. Engaging with industry peers can provide insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 4
Prepare examples from your past experiences that showcase your ability to manage service transitions effectively. Be ready to discuss challenges you've faced and how you overcame them, as this will highlight your problem-solving skills and adaptability.
We think you need these skills to ace ITIL Service Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an ITIL Service Manager. Familiarise yourself with the key aspects of service transition and how they relate to project delivery and operations.
Tailor Your CV: Highlight your relevant experience in IT service transition or change delivery. Be specific about your roles in previous positions, especially in complex or outsourced environments, and ensure your understanding of ITIL processes is clear.
Craft a Compelling Cover Letter: Use your cover letter to explain why you're the perfect fit for this role. Mention your strong grasp of ITIL processes and any specific achievements in service transition that demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at TRIA
✨Showcase Your ITIL Knowledge
Make sure to highlight your understanding of ITIL processes, especially in Incident, Problem, Change, and Configuration Management. Be prepared to discuss how you've applied these principles in previous roles.
✨Demonstrate Service Transition Experience
Prepare specific examples from your past work where you successfully managed service transitions. Discuss the challenges you faced and how you overcame them to ensure a smooth handover into support.
✨Understand the Company’s Environment
Research the organisation's infrastructure and services. Familiarise yourself with their cloud-based offerings and be ready to discuss how your experience aligns with their operational needs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a complex or outsourced environment. Think about how you would handle specific situations related to service transition and change delivery.
