Information Technology Support Engineer

IT Support Engineer (Resolver Group)

Active Directory / O365 / MDM / Networking

Rate: £200/day (Inside IR35)

Location: London – Onsite, 5 days per week

We’re working with a well-regarded government body seeking an experienced IT Support Engineer to join at the Resolver Group level. You’ll be supporting a broad range of IT infrastructure, including user management, account administration, mobile device support, networking, cloud services, end-user computing (EUC), and some legacy systems.

What We’re Looking For:

• Proven experience in technical support roles.
• Understanding of virtual desktop environments and cloud services.
• Experience with Mobile Device Management (MDM).
• Strong troubleshooting and problem-solving skills.
• Experience managing support queues.
• Excellent communication and teamwork skills.

Technical Skills:

• Office 365 – Teams, SharePoint, Distribution Lists, etc.
• Active Directory.
• MDM and MFA (Multi-Factor Authentication).
• EUC – Desktops, Printers, etc.
• Networking – Wi-Fi, connectivity, etc.

If this aligns with your experience, please apply with an up-to-date copy of your CV and we’ll be in touch to provide more information.