Head of Member Experience (FTC) - Drive Engagement & Retention

Head of Member Experience (FTC) - Drive Engagement & Retention

Full-Time 92000 - 92000 £ / year (est.) No working from home possible
TRIA

At a Glance

  • Tasks: Lead initiatives to enhance member engagement and improve the overall member journey.
  • Company: Tria, a dynamic organisation focused on member satisfaction in the City of London.
  • Benefits: Competitive salary up to £92,000, bonus potential, and a flexible working environment.
  • Other info: Collaborative culture with opportunities for professional growth.
  • Why this job: Make a real impact on member experience and drive engagement in a strategic role.
  • Qualifications: Proven experience in member engagement and a passion for improving customer journeys.

The predicted salary is between 92000 - 92000 £ per year.

Tria is seeking a Head of Member Experience to lead multi-channel services and enhance member engagement in the City of London. This strategic role offers a salary of up to £92,000 plus bonus and provides the opportunity to have a significant impact on member satisfaction.

The successful candidate will be responsible for the quality of the member journey, focusing on improvements that strengthen engagement and reduce attrition. A collaborative and flexible working environment is offered.

Head of Member Experience (FTC) - Drive Engagement & Retention employer: TRIA

Tria is an exceptional employer that prioritises member satisfaction and employee growth, offering a collaborative and flexible working environment in the vibrant City of London. With a competitive salary of up to £92,000 plus bonus, employees are empowered to make a meaningful impact on member engagement and retention, while enjoying opportunities for professional development and a supportive culture that values innovation and teamwork.

TRIA

Contact Details:

TRIA Recruitment Team

We think you need these skills to ace Head of Member Experience (FTC) - Drive Engagement & Retention

Leadership Skills
Strategic Thinking
Member Engagement
Customer Experience Management
Data-Driven Decision Making
Collaboration
Flexibility