At a Glance
- Tasks: Lead initiatives to enhance member experience and drive strategic development.
- Company: Established supply chain organisation focused on member satisfaction.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Other info: Unique opportunity to significantly influence the organisation's success.
- Why this job: Shape the future of member engagement and improve service quality.
- Qualifications: Strong leadership skills and a proven track record in member-facing operations.
The predicted salary is between 60000 - 80000 £ per year.
TRIA, an established supply chain organisation, is looking for a senior leader to enhance member experience and lead their strategic development. This role requires shaping a multi-channel service function while ensuring member satisfaction and retention.
Accountable for the member journey, you will use insights to drive improvement initiatives that enhance service quality. The position demands strong leadership capabilities, with a proven track record of improving member-facing operations. This is a unique opportunity to make a significant impact on the organisation's success.
Head of Member Experience & Engagement employer: TRIA
At TRIA, we pride ourselves on being an excellent employer that values innovation and collaboration. Our supportive work culture fosters professional growth, offering ample opportunities for leadership development and career advancement. Located in a vibrant area, we provide a dynamic environment where you can make a meaningful impact on member experience and engagement.
