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- Tasks: Lead IT Service and Operations for a top hospitality client, ensuring smooth operations.
- Company: Join a leading hospitality brand known for its dynamic environment and innovation.
- Benefits: Enjoy a competitive daily rate and hybrid work flexibility in central London.
- Why this job: This senior role offers a chance to make a significant impact in the hospitality sector.
- Qualifications: Must have senior-level IT experience, especially in retail or hospitality, and MSP management.
- Other info: Contract duration is 3-6 months, starting January 2025.
The predicted salary is between 42000 - 84000 £ per year.
Head of IT Service and Operations
Hospitality/Restaurant
3-6 month contract inside IR35, circa 600- 700/day
London- Hybrid
My leading hospitality client are seeking an experienced IT Service and Operations professional to joim their team on a contract basis for 3-6 months. This is an exciting senior role, reporting to the CIO.
If you are a Head of IT Service and Operations with the following experience, please apply:
- Retail, hospitality, catering or restaurant experience is essential
- You’ll need experience in a senior-level position within IT Service and Operations- e.g. Head of, Director
- Extensive experience managing MSPs is essential
- You’ll need to be available to start in January 2025
This Head of IT Service and Operations role is hybrid from central London. If you meet the above criteria, and are interested, please apply directly as soon as possible for consideration.
Head of IT Service and Operations employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Service and Operations
✨Tip Number 1
Make sure to highlight your experience in the hospitality or restaurant sector during any networking opportunities. Connect with professionals in these industries on LinkedIn and engage in discussions that showcase your expertise.
✨Tip Number 2
Consider reaching out to former colleagues or industry contacts who have worked in similar roles. They might provide valuable insights or even refer you to opportunities within their networks.
✨Tip Number 3
Stay updated on the latest trends and technologies in IT Service and Operations, especially those relevant to hospitality. This knowledge can help you stand out in conversations and interviews.
✨Tip Number 4
Prepare to discuss your experience managing Managed Service Providers (MSPs) in detail. Be ready to share specific examples of how you've successfully collaborated with them to enhance service delivery.
We think you need these skills to ace Head of IT Service and Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service and Operations, particularly in the hospitality or restaurant sectors. Emphasize any senior-level positions you've held and your management of Managed Service Providers (MSPs).
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your relevant experience and why you're a great fit for this role. Mention your availability to start in January 2025 and express your enthusiasm for the opportunity.
Highlight Key Achievements: In both your CV and cover letter, include specific examples of your achievements in previous roles. This could be successful projects you've led, improvements in service delivery, or cost savings achieved through effective operations management.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and up-to-date.
How to prepare for a job interview at TRIA
✨Showcase Your Industry Experience
Make sure to highlight your experience in the hospitality, retail, or restaurant sectors. Discuss specific projects or challenges you've faced in these industries to demonstrate your understanding of their unique IT needs.
✨Emphasize Leadership Skills
As a senior role, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led teams, managed conflicts, and driven IT service improvements in previous positions.
✨Discuss MSP Management
Since extensive experience managing Managed Service Providers (MSPs) is essential, be ready to discuss your approach to vendor management. Share specific instances where you improved service delivery or resolved issues with MSPs.
✨Prepare for Hybrid Work Discussion
Given the hybrid nature of the role, be prepared to discuss how you manage remote teams and ensure effective communication and collaboration. Share strategies you've used to maintain productivity in a hybrid work environment.
