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For Companies At a Glance
- Tasks: Lead daily insurance operations, manage teams, and ensure top-notch service delivery.
- Company: Confidential client in the insurance sector with a focus on innovation.
- Benefits: Competitive salary, hybrid working, and performance bonuses.
- Why this job: Make a real impact in insurance operations while developing your leadership skills.
- Qualifications: Experience in insurance operations and strong team management skills.
- Other info: Flexible working options and opportunities for continuous improvement.
We are working with a confidential client to appoint an Operations Manager to lead the day-to-day running of core insurance scheme operations. This role has responsibility for operational delivery, people management, systems, and service performance, ensuring underwriting and claims data is processed accurately and service standards are consistently met.
Key responsibilities:
- Lead operational processes including onboarding, eligibility, and claims settlement
- Ensure accurate processing of underwriting and claims bordereaux
- Manage Operations Assistants and support complex participant queries
- Own service levels, KPIs, and continuous improvement activity
- Lead interaction with third-party system providers and vendors
- Drive data quality improvements and support systems development
Key experience required:
- Insurance operations experience, including bordereaux and claims data
- Understanding of household or property claims processes preferred
- Experience managing service levels and operational teams
- Strong stakeholder and vendor management skills
- Experience with Power BI, Power Query, and/or SQL advantageous
insurance Operations Manager in Gloucester employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land insurance Operations Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of underwriting and claims processes. Be ready to discuss how you've managed service levels and operational teams in the past. We want to see that you can lead with confidence!
✨Tip Number 3
Showcase your data skills! If you've got experience with Power BI, Power Query, or SQL, make sure to highlight that in conversations. Employers love candidates who can drive data quality improvements and support systems development.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team and help us improve operations in the insurance sector.
We think you need these skills to ace insurance Operations Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in insurance operations, especially with bordereaux and claims data. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience managing operational teams and service levels, and don’t forget to show your enthusiasm for the position.
Showcase Relevant Skills: When filling out your application, make sure to showcase your skills in stakeholder management and any experience with tools like Power BI or SQL. We love seeing candidates who can bring these skills to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at TRIA
✨Know Your Insurance Operations
Make sure you brush up on your knowledge of insurance operations, especially around bordereaux and claims data. Familiarise yourself with the specific processes mentioned in the job description, like onboarding and claims settlement, so you can speak confidently about them during the interview.
✨Showcase Your People Management Skills
Since this role involves managing Operations Assistants, be prepared to discuss your experience in leading teams. Think of examples where you've successfully managed people, resolved conflicts, or improved team performance. This will demonstrate your capability to lead effectively.
✨Highlight Your Technical Proficiency
If you have experience with Power BI, Power Query, or SQL, make sure to mention it! These skills are advantageous for the role, so be ready to explain how you've used these tools in past positions to drive data quality improvements or support systems development.
✨Prepare for Stakeholder Management Questions
Expect questions about your experience with stakeholder and vendor management. Prepare specific examples that showcase your ability to build relationships and manage expectations. This will help illustrate your understanding of the importance of collaboration in operational success.
