At a Glance
- Tasks: Support and enhance ERP systems while troubleshooting issues and optimising processes.
- Company: Join a small, collaborative team focused on employee growth.
- Benefits: Hybrid work model, opportunities for skill development, and a supportive environment.
- Other info: Perfect for those eager to learn and grow in a dynamic tech environment.
- Why this job: Make a real impact by improving ERP systems and processes across multiple sites.
- Qualifications: Experience with Microsoft Dynamics 365 Business Central and strong problem-solving skills.
The predicted salary is between 35000 - 45000 £ per year.
An opportunity has opened for an ERP Support Analyst to join a small, collaborative application support team. The role focuses on supporting and enhancing an ERP environment built on Microsoft Dynamics 365 Business Central (SaaS).
You'll handle day‐to‐day ERP support across 53 sites and Head Office, working with a recently implemented Zendesk ticketing system. Alongside resolving issues, you'll contribute to continuous improvement by identifying system features and processes that can be better utilised. This position suits someone with solid Business Central experience or someone developing their skills and looking for a business that invests heavily in employee growth.
What You'll Be Doing
- Managing ERP support tickets within a team of three.
- Providing 2nd/3rd line support for Microsoft Dynamics 365 Business Central.
- Troubleshooting user errors, workflow issues, bugs, and configuration problems.
- Identifying opportunities for process and system improvements.
- Contributing to ongoing optimisation of a fully up‐to‐date SaaS environment.
What You'll Bring
- Experience with Microsoft Dynamics 365 Business Central.
- Background in 2nd/3rd line application support.
- Strong analytical and problem‐solving skills.
- Curiosity and a desire to develop new skills.
- Ability to work effectively within a small support team.
ERP Support Analyst in Eastbourne employer: TRIA
Join a dynamic and supportive team as an ERP Support Analyst, where your contributions will directly impact our ERP environment across 53 sites. We pride ourselves on fostering a collaborative work culture that prioritises employee growth, offering extensive training and development opportunities in a hybrid working model on the beautiful South Coast. With a focus on continuous improvement and innovation, you'll find a rewarding career path that values your skills and encourages your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land ERP Support Analyst in Eastbourne
✨Tap into SAP Communities
Join online forums and communities dedicated to SAP ERP systems, like ASUG or SAP Community. Getting involved can help us understand current trends, gain insights, and even make valuable connections that might lead us to our next big opportunity!
✨Focus on Industry-Specific Networking
Attend industry-specific meetups, conferences, or webinars focused on SAP and ERP systems. Meeting professionals in person or virtually can set us apart and give us a chance to showcase our passion for this sector!
✨Polish Your SAP Skills
If you haven't already, consider getting certified in SAP modules relevant to your desired role. Not only does this boost our credibility, but it also opens doors to networking opportunities with fellow SAP professionals who might know about full-time openings at TRIA.
✨Check Out TRIA Directly
Keep an eye on TRIA’s career page for openings, especially for roles that match our skill set. Applying through their website can sometimes give us a better shot at getting noticed than going through job boards.
We think you need these skills to ace ERP Support Analyst in Eastbourne
Some tips for your application 🫡
Highlight Your SAP Experience:When applying for the ERP Support Analyst role at TRIA, make sure your CV shines with any direct experience you have using SAP ERP systems. If you've completed any relevant projects, list them out and emphasise the outcomes you achieved – this will show us that you can hit the ground running!
Showcase Relevant Certifications:Certifications are a big deal in the SAP world. If you've earned any SAP-related qualifications, like SAP Certified Application Associate, don’t be shy about listing them prominently. They can really set you apart and prove your commitment to mastering the tools we use at TRIA.
Tailor Your Cover Letter to Us:In your cover letter, take the time to explain why you're specifically drawn to this role at TRIA. We love seeing candidates who are genuinely interested in our mission and how you can contribute to our team with your skills in SAP ERP. Make it personal – it helps us get to know you better!
Be Clear About Your Availability:Since this is a full-time position, clearly state your availability in your application. If you have any specific start dates in mind or you're flexible, let us know! It helps us get a better picture of how soon you could join our team at TRIA.
How to prepare for a job interview at TRIA
✨Brush Up on SAP Modules
Make sure you're well-versed in the specific SAP modules relevant to the role at TRIA. Study the functionalities and configurations of the modules they've listed in the job description, as you'll likely face technical questions about them.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills during the interview. You might be asked to solve a scenario involving data analysis or reporting, so think about past experiences where you’ve extracted valuable insights from SAP data.
✨Know Your Integration Points
Since SAP ERP often interacts with various other systems, brush up on how these integrations work. Be prepared to discuss your experience with middleware tools or connecting different modules—this knowledge can set you apart from other candidates.
✨Show Enthusiasm for Continuous Learning
In a full-time role, you'll be expected to keep your skills sharp as SAP continually evolves. Express your eagerness for ongoing training and projects where you've taken the initiative to further your understanding of new SAP technologies.
