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For Companies At a Glance
- Tasks: Support and optimise Dynamics 365 F&O, ensuring smooth operations and user satisfaction.
- Company: Join a global leader in tech transformation with a vibrant team culture.
- Benefits: Competitive salary, professional development, and a hybrid working model.
- Why this job: Shape a mission-critical system and make a real impact in a fast-paced environment.
- Qualifications: Experience with Dynamics 365 F&O and strong troubleshooting skills required.
- Other info: Be part of exciting projects and a commitment to sustainability.
The predicted salary is between 45000 - 50000 £ per year.
Location: South East - Hybrid working
Contract Type: Permanent
Salary: Up to £50k DOE plus benefits
About the Role
Join a global organisation on a mission to redefine what "best in class" looks like. We are looking for a Dynamics 365 System Administrator with strong experience in D365 Finance & Operations to deliver high quality support, ensure system stability, and help our users get the best from the platform. This role plays a key part in maintaining day to day operations, resolving issues, and supporting business teams across the organisation.
Key Responsibilities
- Provide daily support for D365 F&O users, resolving technical and functional issues promptly.
- Manage user access, roles, permissions, and security compliance.
- Monitor system performance, integrations, and data flows, addressing issues before they impact users.
- Handling support tickets (via ServiceNow).
- Support BAU activities, ensuring KPIs are met and maintaining user confidence in the system.
- Assist with testing, deployments, release management, and environment refreshes.
- Troubleshoot incidents, escalating to Microsoft or partners when needed.
- Maintain clear documentation for processes, configurations, and changes.
- Work with business teams to understand their needs and support improvements to workflows and system usage.
Essential Skills & Experience
- Proven experience supporting and administering Dynamics 365 F&O.
- Strong troubleshooting skills across both functional and technical areas.
- Experience using ServiceNow (or similar ITSM platforms) to manage incidents, requests, and changes.
- Hands-on experience with security roles, user provisioning, and environment management.
- Good understanding of data management, imports/exports, and data quality.
- Ability to communicate clearly with non-technical users and support them effectively.
Desirable
- Experience with Azure AD, identity/security governance.
- Knowledge of D365 Finance modules or finance data structures.
- Microsoft Certifications.
Why Join Us?
- Opportunity to own and shape a mission-critical business system.
- A supportive, collaborative team culture.
- Professional development opportunities.
- Involvement in exciting transformation and optimisation projects.
- Commitment to sustainability and long-term business success.
How to Apply
Please submit your CV and a brief cover letter outlining your relevant experience to the link in the advert.
MS D365 Sys Administrator F & O - South East in City of London employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MS D365 Sys Administrator F & O - South East in City of London
✨Tip Number 1
Network like a pro! Reach out to current employees at the company you're eyeing, especially those in similar roles. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by diving deep into D365 F&O specifics. Brush up on your troubleshooting skills and be ready to discuss how you've tackled issues in the past. Show them you’re not just a user, but a problem-solver!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being able to communicate clearly with non-technical users is key. Think of examples where you’ve made complex topics easy to understand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and being part of something big!
We think you need these skills to ace MS D365 Sys Administrator F & O - South East in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 F&O. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting abilities and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our mission. We love seeing genuine enthusiasm and a bit of personality in your writing.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for forward-thinking talent who can challenge the status quo, so share those stories that demonstrate your ability to resolve problems effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at TRIA
✨Know Your D365 Inside Out
Make sure you brush up on your Dynamics 365 F&O knowledge. Be ready to discuss specific features, functionalities, and your past experiences with the platform. This will show that you're not just familiar with the system but can also leverage it effectively.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've resolved technical and functional issues in the past. Highlight your problem-solving approach and any tools you've used, like ServiceNow, to manage incidents. This will demonstrate your capability to handle challenges head-on.
✨Communicate Clearly with Non-Technical Users
Since you'll be supporting users who may not be tech-savvy, practice explaining complex concepts in simple terms. Think of scenarios where you've successfully communicated with non-technical teams and be ready to share those stories.
✨Understand the Business Needs
Research the organisation's goals and how D365 F&O fits into their strategy. Be prepared to discuss how you can support business teams and improve workflows. Showing that you understand their mission will set you apart as a candidate who can make a genuine impact.