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- Tasks: Oversee and govern technology change in a fast-paced environment.
- Company: Join a large enterprise organisation with a dynamic culture.
- Benefits: Immediate impact role with high visibility and strong governance.
- Why this job: Make a difference in a complex tech landscape while engaging with senior stakeholders.
- Qualifications: Proven experience as a Service Change Manager in complex environments.
- Other info: Ideal for those who thrive under pressure and want to add value quickly.
The predicted salary is between 36000 - 60000 £ per year.
TRIA Recruitment is working with a large, complex enterprise organisation to secure an experienced Service Change Manager for an initial 9-month contract. This role sits at the heart of a high-volume change environment, supporting critical technology services while enabling fast-moving delivery.
You’ll be responsible for overseeing and governing technology change across a complex IT estate, ensuring that change is assessed, prioritised, and scheduled effectively with minimal disruption to live services. This is a hands-on role requiring strong stakeholder engagement across suppliers, internal delivery teams, and project functions. The environment includes a mix of Agile and waterfall delivery, significant BAU change, and frequent releases — ideal for a contractor who thrives under pressure and can add value quickly.
Key responsibilities- Review and assess technology changes to minimise risk to operational IT services
- Chair Change Advisory Boards (CAB) and emergency CABs (eCABs)
- Own and maintain the forward schedule of change across services and suppliers
- Identify and drive resolution of estate-wide change conflicts
- Engage with project and platform teams to understand release cadence and service impact
- Ensure Change Management processes are executed effectively by suppliers and internal teams
- Produce MI and supplier performance reporting
- Strong, recent experience as a Service / IT Change Manager
- Proven ability to manage high volumes of change in complex environments
- Solid understanding of ITIL Change Management, ideally ITIL certified
- Experience working in Agile delivery environments
- Confident stakeholder management across multiple suppliers and technical teams
- Background in projects and release management
- Experience with ITSM tools such as ServiceNow and Jira
- Previous experience in large, enterprise-scale organisations
- Immediate impact role within a complex technology landscape
- High-visibility engagement with senior stakeholders
- Well-structured Change function with strong governance
Please share your CV with relevant experience highlighted - interviews happening week commencing 2nd Feb.
Change Manager employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in change management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to change management. Think about your past experiences and how they align with the role. We want you to shine when discussing your stakeholder engagement skills!
✨Tip Number 3
Showcase your adaptability! In a fast-paced environment like this, being able to pivot and manage high volumes of change is key. Share examples of how you've successfully navigated complex situations in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Change Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience as a Service Change Manager. Focus on your skills in managing high volumes of change and your understanding of ITIL Change Management. We want to see how you can add value quickly!
Showcase Stakeholder Engagement: In your application, emphasise your experience with stakeholder management. Mention specific examples where you've successfully engaged with suppliers and internal teams. This role is all about collaboration, so let us know how you shine in that area!
Highlight Relevant Tools Experience: Don’t forget to mention your experience with ITSM tools like ServiceNow and Jira. If you've worked in Agile environments, make sure to include that too! We’re looking for someone who can hit the ground running, so show us you’ve got the right tools in your kit.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at TRIA
✨Know Your Change Management Inside Out
Make sure you brush up on your ITIL Change Management principles. Be ready to discuss how you've successfully managed high volumes of change in complex environments. Prepare specific examples that showcase your ability to assess, prioritise, and schedule changes effectively.
✨Engage Stakeholders Like a Pro
Since this role involves significant stakeholder engagement, think about how you can demonstrate your experience in managing relationships across suppliers and internal teams. Prepare to share stories that highlight your communication skills and how you've navigated conflicts or challenges in the past.
✨Familiarise Yourself with Agile and Waterfall
Given the mix of Agile and waterfall delivery in this role, be prepared to discuss your experience with both methodologies. Think about how you've adapted your change management strategies to fit different project environments and be ready to explain your approach.
✨Showcase Your Technical Savvy
This position requires familiarity with ITSM tools like ServiceNow and Jira. If you have experience using these tools, be sure to mention it. If not, do a bit of research to understand their functionalities and how they relate to change management processes, so you can speak confidently about them.