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- Tasks: Lead a team to provide top-notch support for Oracle EBS financial applications.
- Company: Join a dynamic company with a focus on operational excellence and customer service.
- Benefits: Flexible rate based on experience, with opportunities for professional growth.
- Why this job: Make a real impact by enhancing business performance through application support.
- Qualifications: Experience in Oracle EBS financials and proven team leadership skills required.
- Other info: Work in a collaborative environment with options to be based in London, Sunderland, or Leicester.
The predicted salary is between 36000 - 60000 £ per year.
Are you experienced in providing 2nd/ 3rd line Application Support for Oracle EBS financials? Do you have a background in leading a team and ideally working with external vendors? If so, apply now for this new role for an Application Support Team Leader.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
This role can either be based in London, Sunderland OR Leicester and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months.
As the Application Support Team Leader, you\’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You\’ll ensure high standards of customer service, operational excellence, and continuous improvement across business-critical systems.
Central to this role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications.
Key Responsibilities
Lead and manage a team of application support analysts, setting clear objectives and performance standards.
Maintain and improve application support procedures and documentation.
Oversee application enhancements to drive business performance.
Provide guidance on application security, licensing, upgrades, backups, and disaster recovery.
Ensure support requests are handled efficiently and in line with service standards.
Manage relationships with third-party suppliers to ensure SLA compliance.
Skills & Experience
Experience supporting Oracle E-business Suite financials
Proven experience in 2nd and 3rd line Applications Support
Team leadership experience
ITIL Foundation qualification (or equivalent) preferred
Strong communication skills with the ability to engage at all levels.
For further information, please apply and I will contact you to discuss.
The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35.
Application Support Team Leader (Oracle E-Business Suite Financials)
Application Support Team Leader (Oracle EBS) employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Team Leader (Oracle EBS)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with Oracle EBS. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and team leadership experiences. Be ready to share specific examples of how you've tackled challenges in application support and led your team to success.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re always on the lookout for passionate candidates, and applying directly shows your commitment to joining our team.
We think you need these skills to ace Application Support Team Leader (Oracle EBS)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Oracle EBS financials and team leadership. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Application Support Team Leader role. We love seeing your personality come through, so keep it engaging and relevant.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, we want to see clear and concise language that demonstrates your ability to engage at all levels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at TRIA
✨Know Your Oracle EBS Inside Out
Make sure you brush up on your knowledge of Oracle E-Business Suite Financials. Be ready to discuss specific features, functionalities, and any recent updates. This will show that you're not just familiar with the system but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about challenges you faced, how you motivated your team, and the outcomes of your leadership. This will help demonstrate your capability to manage the Application Support Analysts effectively.
✨Understand Vendor Management
Since managing relationships with third-party suppliers is key, be prepared to discuss your experience in this area. Have examples ready that highlight how you've ensured SLA compliance and resolved issues with vendors in the past.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video recordings to refine your delivery and ensure you engage well at all levels.