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- Tasks: Lead a team providing top-notch support for Oracle EBS financial applications.
- Company: Join a dynamic company with a focus on operational excellence.
- Benefits: Flexible rate, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing business-critical systems and leading a talented team.
- Qualifications: Experience in Oracle EBS support and team leadership is essential.
- Other info: Work in a collaborative environment with strong career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
Location: Sunderland, London OR Leicester
Duration: 6 months initially
Rate: Flexible depending on experience, Inside IR35
Are you experienced in providing 2nd/3rd line Application Support for Oracle EBS financials? Do you have a background in leading a team and ideally working with external vendors? If so, apply now for this new role.
This role can either be based in London, Sunderland OR Leicester and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months.
As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure high standards of customer service, operational excellence, and continuous improvement across business-critical systems.
Central to this role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications.
Key Responsibilities- Lead and manage a team of application support analysts, setting clear objectives and performance standards.
- Maintain and improve application support procedures and documentation.
- Oversee application enhancements to drive business performance.
- Provide guidance on application security, licensing, upgrades, backups, and disaster recovery.
- Ensure support requests are handled efficiently and in line with service standards.
- Manage relationships with third-party suppliers to ensure SLA compliance.
- Experience supporting Oracle E-business Suite financials
- Proven experience in 2nd and 3rd line Applications Support
- Team leadership experience
- ITIL Foundation qualification (or equivalent) preferred
- Strong communication skills with the ability to engage at all levels.
For further information, please apply and I will contact you to discuss. The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35.
Application Support Team Lead (Oracle EBS) employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Team Lead (Oracle EBS)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with Oracle EBS. A friendly chat can lead to insider info about job openings or even referrals that could give you an edge.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and team leadership experience. Be ready to share specific examples of how you've led teams and improved application support processes. We want to see your passion for operational excellence!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Application Support Team Lead (Oracle EBS)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Oracle EBS financials and team leadership. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Application Support Team Leader role. Share specific examples of how you've led teams and improved application support processes.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but don’t forget to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TRIA
✨Know Your Oracle EBS Inside Out
Make sure you brush up on your knowledge of Oracle E-Business Suite Financials. Be prepared to discuss specific modules you've worked with and how you've supported them in previous roles. This will show that you’re not just familiar with the system, but that you can lead a team effectively.
✨Showcase Your Leadership Skills
Think of examples where you've successfully led a team or improved processes. Be ready to share how you set objectives, managed performance, and fostered a culture of continuous improvement. This is crucial for the Application Support Team Leader role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle support requests. Prepare scenarios where you had to manage a critical issue or improve service delivery. This will demonstrate your capability in 2nd and 3rd line support.
✨Engage with Third-Party Vendor Management
Since managing relationships with external vendors is part of the job, think about your experiences working with third-party suppliers. Be ready to discuss how you ensured SLA compliance and maintained effective communication. This will highlight your ability to manage external partnerships.
