Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team providing top-notch support for Oracle EBS financial applications.
- Company: Join a dynamic company with a focus on operational excellence.
- Benefits: Flexible rate, professional growth, and a collaborative work environment.
- Why this job: Make an impact by enhancing business performance through application support.
- Qualifications: Experience in Oracle EBS and team leadership is essential.
- Other info: Work in a vibrant location with opportunities for career advancement.
Location: Sunderland, London OR Leicester
Duration: 6 months initially
Rate: Flexible depending on experience, Inside IR35
Are you experienced in providing 2nd/3rd line Application Support for Oracle EBS financials? Do you have a background in leading a team and ideally working with external vendors? If so, apply now for this new role for an Application Support Team Leader.
This role can either be based in London, Sunderland OR Leicester and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months.
As the Application Support Team Leader, you’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You’ll ensure high standards of customer service, operational excellence, and continuous improvement across business-critical systems.
Central to this role will be the support of Oracle E-Business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications.
Key Responsibilities- Lead and manage a team of application support analysts, setting clear objectives and performance standards.
- Maintain and improve application support procedures and documentation.
- Oversee application enhancements to drive business performance.
- Provide guidance on application security, licensing, upgrades, backups, and disaster recovery.
- Ensure support requests are handled efficiently and in line with service standards.
- Manage relationships with third-party suppliers to ensure SLA compliance.
- Experience supporting Oracle E-business Suite financials
- Proven experience in 2nd and 3rd line Applications Support
- Team leadership experience
- ITIL Foundation qualification (or equivalent) preferred
- Strong communication skills with the ability to engage at all levels.
For further information, please apply and I will contact you to discuss. The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35.
Application Support Team Lead (Oracle EBS) employer: TRIA
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Team Lead (Oracle EBS)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with Oracle EBS. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and team leadership experience. Be ready to share specific examples of how you've led teams and improved application support processes.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to engage with your interviewers and demonstrate your ability to communicate effectively at all levels, just like you would with your team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Application Support Team Lead (Oracle EBS)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Oracle EBS financials and team leadership. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Application Support Team Leader role. Share specific examples of how you've led teams and improved application support processes.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but don’t forget to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TRIA
✨Know Your Oracle EBS Inside Out
Make sure you brush up on your knowledge of Oracle E-Business Suite Financials. Be prepared to discuss specific features and functionalities, as well as any challenges you've faced while supporting it. This will show that you're not just familiar with the system but also capable of leading a team in its support.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be ready to share examples of how you've successfully led teams in the past. Talk about how you set objectives, motivate your team, and handle performance issues. This will demonstrate your capability to lead the Application Support Analysts effectively.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life situations, such as handling a critical application failure or managing vendor relationships. Think through your past experiences and how you resolved similar issues. This will help you articulate your problem-solving skills and decision-making process.
✨Understand Service Level Agreements (SLAs)
Familiarise yourself with SLAs and how they impact application support. Be prepared to discuss how you've ensured compliance with SLAs in previous roles and how you would manage relationships with third-party suppliers to maintain these standards. This shows your understanding of operational excellence.
