At a Glance
- Tasks: Lead the digitisation and redesign of customer journeys to enhance experiences.
- Company: TRIA, a forward-thinking company focused on customer-centric digital change.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Join a dynamic team in a role that offers both challenge and reward.
- Why this job: Make a real difference by optimising customer experiences through innovative digital solutions.
- Qualifications: Experience in Agile project management and a passion for customer-focused design.
The predicted salary is between 40000 - 50000 € per year.
TRIA is seeking an Agile Project Manager based in Newbury for a 6-month contract. This hybrid role (approximately 2 days a week on-site) involves leading the digitisation and redesign of end-to-end customer journeys, ensuring that digital change is driven by customer needs.
The successful candidate will establish project governance, create a clear delivery plan, and develop a customer needs-led backlog to improve customer experience and operational efficiency.
Agile PM: Digitise & Optimise Customer Journeys (Hybrid) employer: TRIA
TRIA is an excellent employer that fosters a dynamic and collaborative work culture, where innovation and customer-centricity are at the forefront of our mission. With a strong focus on employee growth, we offer opportunities for professional development and skill enhancement, all while enjoying the flexibility of a hybrid working model in the vibrant town of Newbury. Join us to make a meaningful impact on customer journeys and be part of a team that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Agile PM: Digitise & Optimise Customer Journeys (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the Agile and project management space. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on roles that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common Agile PM scenarios. Think about how you would handle customer journey challenges or improve operational efficiency. We want you to shine when discussing your experience and ideas!
✨Tip Number 3
Showcase your skills through real-life examples. When chatting with potential employers, share specific instances where you've digitised processes or improved customer experiences. This will help them see the value you can bring to their team.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Agile PM: Digitise & Optimise Customer Journeys (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Agile Project Manager role. Highlight your experience with digitisation and customer journey optimisation, as well as any relevant project governance skills. We want to see how you can drive digital change based on customer needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving customer experiences and how your skills align with our goals at TRIA. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Projects:If you've led projects that involved customer journey redesign or digital transformation, make sure to mention them! We’re interested in seeing how you’ve tackled similar challenges and what impact your work had on customer satisfaction and operational efficiency.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at TRIA
✨Know Your Agile Principles
Make sure you brush up on Agile methodologies and principles. Be ready to discuss how you've applied these in past projects, especially in relation to customer journey optimisation. This will show that you understand the core of what TRIA is looking for.
✨Showcase Your Project Governance Skills
Prepare examples of how you've established project governance in previous roles. Discuss specific frameworks or tools you've used to ensure projects stay on track and meet customer needs. This will demonstrate your ability to lead effectively in this role.
✨Understand Customer-Centric Design
Familiarise yourself with customer journey mapping and how to gather customer feedback. Be ready to share how you've used customer insights to drive digital change in the past. This will highlight your focus on improving customer experience, which is key for this position.
✨Craft a Clear Delivery Plan
Think about how you would approach creating a delivery plan for a project like this. Be prepared to discuss your process for prioritising tasks in a backlog and how you ensure alignment with customer needs. This will show that you can think strategically about project execution.
