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- Tasks: Support and enhance ERP systems while collaborating with a dynamic team.
- Company: Join a small, innovative team on the South Coast with a hybrid work model.
- Benefits: Enjoy a permanent role with competitive pay and flexible working options.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference by supporting 53 sites with cutting-edge ERP technology.
- Qualifications: Experience in ERP support and a passion for problem-solving.
The predicted salary is between 30000 - 42000 £ per year.
An opportunity has opened for an ERP Support Analyst to join a small, collaborative application support team. The role focuses on supporting and enhancing an ERP environment built on Microsoft Dynamics 365 Business Central (SaaS).
You will handle day-to-day ERP support across 53 sites and Head Office, working with a recently implemented Zendesk ticketing system.
ServiceNow Support Analyst employer: Tria Recruitment
Contact Detail:
Tria Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP and support analyst space. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with Microsoft Dynamics 365 and Zendesk. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can help you nail those tricky questions. Focus on how you've tackled ERP challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes speed up the process.
We think you need these skills to ace ServiceNow Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP systems, especially Microsoft Dynamics 365. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the ServiceNow Support Analyst position and how your background makes you a perfect fit for our collaborative team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and provide effective solutions, especially in an ERP support context.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tria Recruitment
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Business Central. Familiarise yourself with its features and functionalities, as well as common issues users face. This will help you demonstrate your expertise and show that you're ready to tackle the day-to-day support challenges.
✨Get Comfortable with Zendesk
Since you'll be using Zendesk for ticket management, take some time to explore its interface and functionalities. Understanding how to navigate and utilise Zendesk effectively will give you an edge in the interview, showing that you're proactive and ready to hit the ground running.
✨Showcase Your Collaborative Spirit
This role is all about teamwork, so be prepared to discuss your experience working in collaborative environments. Share examples of how you've successfully worked with others to solve problems or enhance processes, highlighting your ability to contribute positively to a small team.
✨Prepare Questions About the Role
Interviews are a two-way street, so think of insightful questions to ask about the ERP support analyst role. Inquire about the team's current challenges, the tools they use, or how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.