Senior IT Support Analyst - 2nd/3rd Line (Retail POS/ERP)

Senior IT Support Analyst - 2nd/3rd Line (Retail POS/ERP)

Temporary 30000 - 40000 £ / year (est.) No working from home possible
Tria Recruitment

At a Glance

  • Tasks: Provide 2nd/3rd line IT support for retail applications and users.
  • Company: Join a renowned retail brand with a strong presence.
  • Benefits: Fixed-term contract with competitive pay and valuable experience.
  • Other info: On-site role in Somerset with opportunities for professional growth.
  • Why this job: Be part of a dynamic team supporting key retail technologies.
  • Qualifications: Experience with Active Directory, Microsoft 365, and multi-site operations.

The predicted salary is between 30000 - 40000 £ per year.

Tria Recruitment is looking for a Senior IT Support Analyst for a 9-month fixed-term contract based in Somerset. This on-site role requires providing 2nd/3rd line support to head office and retail users, working with key retail applications like POS and ERP systems.

The ideal candidate will have experience with Active Directory, Microsoft 365, and end-user computing across multi-site operations. This is a fantastic opportunity to join a renowned retail brand.

Senior IT Support Analyst - 2nd/3rd Line (Retail POS/ERP) employer: Tria Recruitment

Join a leading retail brand that values innovation and employee development, offering a collaborative work culture in the heart of Somerset. As a Senior IT Support Analyst, you'll benefit from comprehensive training programmes, opportunities for career advancement, and a supportive team environment that encourages your growth while you tackle exciting challenges in retail technology.

Tria Recruitment

Contact Details:

Tria Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior IT Support Analyst - 2nd/3rd Line (Retail POS/ERP)

Get Involved in Tech Meetups

If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!

Leverage Your University’s Resources

University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!

Show Your Skills with Micro-Projects

Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!

Apply Directly through Our Website

When you spot an opening at Tria Recruitment that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!

We think you need these skills to ace Senior IT Support Analyst - 2nd/3rd Line (Retail POS/ERP)

2nd Line Support
3rd Line Support
Retail POS Systems
ERP Systems
Active Directory
Microsoft 365
End-User Computing

Some tips for your application 🫡

Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!

Tailor Your Cover Letter:For a temporary role at Tria Recruitment, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Tria Recruitment can make all the difference!

List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.

Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Tria Recruitment will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!

How to prepare for a job interview at Tria Recruitment

Showcase Your Problem-Solving Skills

In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.

Brush Up on Relevant Technologies

Make sure you’re familiar with key technologies relevant to the role at Tria Recruitment. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.

Emphasise Your Adaptability

Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.

Pitch Your Consulting Mindset

Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Tria Recruitment.