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- Tasks: Ensure top-notch IT service delivery and manage performance metrics.
- Company: Join a leading recruitment firm transforming the tech landscape.
- Benefits: Flexible onsite work, competitive salary, and career advancement opportunities.
- Why this job: Be part of a dynamic team driving IT excellence and innovation.
- Qualifications: Proven experience in IT service delivery with strong analytical skills.
- Other info: Work 3 days a week in Sunderland for a balanced lifestyle.
The predicted salary is between 42000 - 60000 £ per year.
A leading recruitment firm in the UK is seeking a Service Delivery Manager to join a well-renowned company in transformation. The role involves ensuring high-quality IT service delivery, managing performance, and negotiating SLAs & KPIs.
The ideal candidate will have proven experience in IT service delivery and strong analytical and communication skills. This position offers a flexible onsite requirement, with 3 days per week expected in Sunderland.
IT Service Delivery Manager - Onsite 3x/wk in Sunderland in Houghton-Le-Spring employer: Tria Recruitment
Contact Detail:
Tria Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Manager - Onsite 3x/wk in Sunderland in Houghton-Le-Spring
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in service delivery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and challenges. This shows you’re genuinely interested and ready to contribute to their transformation journey.
✨Tip Number 3
Practice your negotiation skills! Be ready to discuss SLAs and KPIs during interviews. Show how your analytical skills can help improve service delivery and performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace IT Service Delivery Manager - Onsite 3x/wk in Sunderland in Houghton-Le-Spring
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service delivery. We want to see how you've managed performance and negotiated SLAs & KPIs in previous roles. Customising your CV for this position will help us see why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills align with our needs. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Analytical Skills: Since strong analytical skills are key for this role, make sure to include examples of how you've used data to drive decisions in your past positions. We want to know how you approach problem-solving and improve service delivery.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Tria Recruitment
✨Know Your IT Service Delivery Inside Out
Make sure you brush up on your knowledge of IT service delivery principles. Be ready to discuss your previous experiences managing SLAs and KPIs, as well as how you've ensured high-quality service delivery in past roles.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities. Think about times when you've used data to improve service delivery or resolve issues. This will demonstrate your capability to manage performance effectively.
✨Communicate Clearly and Confidently
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence.
✨Understand the Company’s Transformation Goals
Research the company’s current transformation initiatives. Being able to discuss how your role as a Service Delivery Manager can contribute to these goals will show that you're not just interested in the job, but also in the company's future.
