Application Support Team Leader (Oracle EBS)
Application Support Team Leader (Oracle EBS)

Application Support Team Leader (Oracle EBS)

Sunderland Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Tria Recruitment

At a Glance

  • Tasks: Lead a team providing top-notch support for Oracle EBS financial applications.
  • Company: Dynamic company with a focus on operational excellence and customer service.
  • Benefits: Flexible rate, potential for remote work, and opportunities for professional growth.
  • Why this job: Make a real impact by leading a team and enhancing critical business systems.
  • Qualifications: Experience in Oracle EBS support and proven team leadership skills required.
  • Other info: Work in a collaborative environment with strong career advancement potential.

The predicted salary is between 36000 - 60000 £ per year.

Are you experienced in providing 2nd/3rd line Application Support for Oracle EBS financials? Do you have a background in leading a team and ideally working with external vendors? If so, apply now for this new role for an Application Support Team Leader.

This role can either be based in London, Sunderland OR Leicester and it will require 3 days per week onsite in your chosen location. It will initially be for 6 months.

As the Application Support Team Leader, you\’ll be responsible for leading a team of 6 Application Support Analysts to deliver comprehensive 2nd and 3rd line application support. You\’ll ensure high standards of customer service, operational excellence, and continuous improvement across business-critical systems.

Central to this role will be the support of Oracle E-business Suite Financials, and prior experience will be necessary. In addition, the Application Support Team Leader will oversee the support of a range of bespoke, industry-specific applications.

Key Responsibilities

  • Lead and manage a team of application support analysts, setting clear objectives and performance standards.
  • Maintain and improve application support procedures and documentation.
  • Oversee application enhancements to drive business performance.
  • Provide guidance on application security, licensing, upgrades, backups, and disaster recovery.
  • Ensure support requests are handled efficiently and in line with service standards.
  • Manage relationships with third-party suppliers to ensure SLA compliance.

Skills & Experience

  • Experience supporting Oracle E-business Suite financials
  • Proven experience in 2nd and 3rd line Applications Support
  • Team leadership experience
  • ITIL Foundation qualification (or equivalent) preferred
  • Strong communication skills with the ability to engage at all levels.

For further information, please apply and I will contact you to discuss.

The rate is flexible depending on experience and we can discuss this in more depth directly. The role will be inside IR35.

Application Support Team Leader (Oracle E-business Suite Financials)

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Application Support Team Leader (Oracle EBS) employer: Tria Recruitment

Join a dynamic and supportive work environment where your expertise in Oracle EBS financials will be valued and nurtured. With opportunities for professional growth and a commitment to operational excellence, our company fosters a culture of collaboration and continuous improvement. Enjoy the flexibility of working from London, Sunderland, or Leicester, with a focus on maintaining a healthy work-life balance while leading a dedicated team of application support analysts.
Tria Recruitment

Contact Detail:

Tria Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Application Support Team Leader (Oracle EBS)

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who have experience with Oracle EBS. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by brushing up on your technical skills and team leadership experiences. Be ready to share specific examples of how you've tackled challenges in application support and led your team to success.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!

✨Tip Number 4

Apply through our website for the best chance at landing that Application Support Team Leader role. We’re always on the lookout for passionate candidates who are ready to make an impact!

We think you need these skills to ace Application Support Team Leader (Oracle EBS)

Oracle E-business Suite Financials
2nd Line Application Support
3rd Line Application Support
Team Leadership
ITIL Foundation
Customer Service
Operational Excellence
Continuous Improvement
Application Support Procedures
Application Security
Vendor Management
SLA Compliance
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Oracle EBS financials and team leadership. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Application Support Team Leader role. Share specific examples of how you've led teams and improved application support processes.

Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but let your personality shine through too. We love a bit of character!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter team!

How to prepare for a job interview at Tria Recruitment

✨Know Your Oracle EBS Inside Out

Make sure you brush up on your knowledge of Oracle E-business Suite Financials. Be prepared to discuss specific features and functionalities, as well as any challenges you've faced while supporting it. This will show that you're not just familiar with the system but also capable of leading a team in its support.

✨Showcase Your Leadership Skills

Since this role involves leading a team, be ready to share examples of how you've successfully managed teams in the past. Talk about how you set objectives, motivate your team, and handle conflicts. This will demonstrate your capability to lead and inspire others.

✨Prepare for Scenario-Based Questions

Expect questions that put you in hypothetical situations related to application support. Think about how you would handle a major incident or improve a process. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.

✨Understand Vendor Management

Since managing relationships with third-party suppliers is key, be prepared to discuss your experience in this area. Highlight any successful collaborations or negotiations you've had, and how you ensured compliance with SLAs. This will show that you can manage external relationships effectively.

Application Support Team Leader (Oracle EBS)
Tria Recruitment
Location: Sunderland
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