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- Tasks: Lead TRI's commercial strategy and drive growth in the clinical trial software market.
- Company: Join TRI, a pioneering company in Risk-Based Quality Management for clinical trials.
- Benefits: Competitive salary, flexible remote work, generous holiday, and health support.
- Why this job: Be at the forefront of innovation in clinical trial technology and make a real impact.
- Qualifications: Proven experience in scaling SaaS businesses and strong commercial acumen required.
- Other info: Dynamic team culture with opportunities for professional development and career growth.
The predicted salary is between 72000 - 108000 £ per year.
Join to apply for the Chief Commercial Officer role at TRI - The RBQM Experts.
About The Role
At TRI, our mission is to make Risk-Based Quality Management (RBQM) simple; making it accessible, understandable, and actionable for clinical trials of any scale and complexity. We develop innovative technologies and simplified solutions to empower research organizations and sponsors, ensuring the highest standards of trial integrity and participant safety. TRI is heading into an exciting time within the business where we are laying the foundations for a Series B funding round in 2027. As part of our growth strategy, we are recruiting for a Chief Commercial Officer (CCO) who will be accountable for TRI’s commercial performance and go-to-market strategy, establishing TRI as a thought leader and provider of best in class software in the RBQM space across the globe.
The CCO will lead the Sales and Marketing operations to deliver recurring revenue and new business growth through effective execution, data-led decision making, and disciplined funnel management. We are looking for someone based in the UK or USA (East Coast: Boston/Carolina/Philadelphia) who has a wealth of experience in scaling up commercial GTM high-growth, investor-backed SaaS businesses with a strong understanding of market segmentation, go-to-market strategy, and account-based selling, ideally with a background in clinical systems and selling to Sponsor, Biotech and CRO organisations.
Your Skills & Qualifications
- Commercial Strategy and Leadership
- Define and deliver the commercial strategy aligned to TRI’s growth objectives and value creation plan.
- Translate strategic priorities into actionable plans, revenue targets, and measurable KPIs.
- Sales Execution and Account Management
- Develop and execute a long-term growth strategy by identifying new opportunities, forming strategic partnerships, and driving initiatives that position the company to generate new revenue streams.
- Drive disciplined management of the full sales funnel, ensuring conversion metrics, forecasting accuracy, and consistent pipeline visibility.
- Establish structured account plans for key customers to drive retention, expansion, and upsell.
- Develop and maintain commercial performance dashboards tracking key indicators such as ARR, NRR, pipeline ratios, win rates, LTV:CAC, and Rule of 40.
- Marketing and Demand Generation
- Work with the Head of Marketing to continue building an integrated marketing strategy that supports the go-to-market plan, driving awareness, lead generation, and conversion.
- Position TRI as a thought leader in data-driven clinical trials through targeted campaigns, content, and events.
- Sales Operations and Data Insight
- Build a strong sales operations function responsible for data integrity, CRM governance, and pipeline analytics.
- Introduce a data-driven rhythm of business with regular KPI reviews and action tracking.
- Pricing, Contracts and Governance
- Oversee development of scalable pricing models and contract frameworks that support profitable growth.
- Ensure commercial proposals balance competitiveness, customer value, and profitability, with CEO and CFO approval on final pricing.
- Maintain oversight of customer contracts, renewals, and terms to ensure compliance and protect commercial interests.
Qualifications (Additional)
- Proven track record as a CCO, VP Sales, or Commercial Director within a SaaS, life sciences, or data-driven technology environment.
- Demonstrated success scaling commercial teams in high-growth, investor-backed businesses.
- Strong understanding of market segmentation, go-to-market strategy, and account-based selling.
- Highly fluent in commercial analytics, CRM systems, and recurring revenue metrics.
- Data-driven mindset with a structured approach to performance management and decision making.
- Collaborative and board-ready communicator, able to align commercial objectives with company strategy.
Benefits & Compensation
- Salary: up to £150k base + OTE Depending on Performance
- Flexible, remote-first working. You will be able to enjoy all the benefits of working from home, with access to coworking spaces close to you if required (via Hubble membership).
- Generous holiday as standard. We offer 27 days holiday, with a company shutdown between Christmas and New Year. Sometimes we also offer an extra, discretionary, paid day off to celebrate a specific company success.
- Extra holiday on top. For every full year you are with TRI, you will earn an extra day of holiday, up to a maximum of 30 days.
- Carefully considered, market-leading salaries. We regularly benchmark our salaries to make sure we are offering at the top end of the scale. You will have your salary reviewed annually.
- Enhanced pension offer. Following your probation period, you can opt in to our enhanced pension contributions arrangement.
- Health and wellbeing support. We offer all employees a health cash plan with Simply Health, allowing you to look after your health and wellbeing every day.
- Life cover. You will be covered at four times your salary from day one, paid as a tax-free lump sum to your named beneficiary.
- In-person meetings and socials. We have company conferences each year, plus regular team meet-ups throughout the year.
- Training and development. We make sure that you are able to reach your full potential with TRI by offering you access to training and development, plus regular reviews and goal-setting with your line manager.
About Us
At TRI, our mission is to make Risk-Based Quality Management simple; making it accessible, understandable, and actionable for clinical trials of any scale and complexity. We develop innovative technologies and simplified solutions to empower research organizations and sponsors, ensuring the highest standards of trial integrity and participant safety.
Our History
- 2013 - Establishing our foundation in Cambridge, UK.
- 2016 - Introducing OPRA, a new era of monitoring.
- 2020 - Further advancing risk management.
Seniority level: Executive
Employment type: Full-time
Job function: Sales and Business Development
Industries: Software Development
Chief Commercial Officer employer: TRI - The RBQM Experts
Contact Detail:
TRI - The RBQM Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Commercial Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with potential employers on social media. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching TRI and its mission. Understand their products and how they impact clinical trials. This will help you tailor your responses and show you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with TRI's goals. Highlight your successes in scaling commercial strategies and driving revenue growth in previous roles.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make decisions.
We think you need these skills to ace Chief Commercial Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Chief Commercial Officer role. Highlight your experience in scaling SaaS businesses and your understanding of market segmentation, as these are key for us at TRI.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your success in sales execution and account management. We love seeing quantifiable results that show how you’ve driven growth in previous roles.
Be Data-Driven: Since we value a data-driven mindset, include examples of how you've used analytics to inform your commercial strategies. This will resonate well with our focus on performance management and decision making.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at TRI!
How to prepare for a job interview at TRI - The RBQM Experts
✨Know Your Numbers
As a Chief Commercial Officer, you'll need to be fluent in commercial analytics. Brush up on key metrics like ARR, NRR, and LTV:CAC before the interview. Being able to discuss these figures confidently will show that you understand the financial health of a SaaS business.
✨Showcase Your Strategy Skills
Prepare to discuss your experience in defining and executing go-to-market strategies. Have specific examples ready that demonstrate how you've translated strategic priorities into actionable plans and measurable KPIs. This will highlight your ability to align with TRI's growth objectives.
✨Understand the Market Landscape
Familiarise yourself with the current trends in clinical systems and the RBQM space. Be ready to discuss how you would position TRI as a thought leader in this market. Showing that you have a grasp of market segmentation and account-based selling will set you apart.
✨Be Data-Driven
TRI values a data-driven mindset, so come prepared to talk about how you've used data to inform decision-making in past roles. Discuss any experience you have with CRM systems and how you've leveraged data for sales operations and pipeline management.
