At a Glance
- Tasks: Lead a dynamic team in managing properties and delivering exceptional service to landlords and tenants.
- Company: Join a forward-thinking organisation focused on community and customer satisfaction.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Opportunity for growth in a vibrant and collaborative workplace.
- Why this job: Make a real difference in people's lives while advancing your career in housing management.
- Qualifications: Experience in property management and strong leadership skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Are you a commercially minded, result driven leader looking to take on an operational management role? We are recruiting for an experienced housing manager in a hands-on, customer focused position. The ideal applicant will have experience within lettings and property management and be able to offer an exceptional level of service on a day to day basis to current landlords, tenants and associated partners.
What you will be doing:
- Manage, coach and develop the homes team, hold regular 1 to 1's to shape clear paths for development and progression
- Manage void levels, rent collections, arrears management and associated KPI's
- Ensure manageable workflows, analyse trends and continually work to improve costs
- Build partnerships with the support team, property services, finance and local authorities
- Continually develop and build the property portfolio
- Evaluate operational risks and best practices
- Ensure anti-social behaviour is monitored and appropriately actioned
- Manage complaints
- Attend networking and partnership meetings
- Take accountability
Experience required:
- Similar industry experience - social housing, housing association, private lettings
- Strong knowledge of property maintenance, landlord management and residential leases
- Experience using CRM
- Solid experience with budget control
- Management experience
Housing Manager in Luton employer: TRI Consulting
As a Housing Manager with us, you will thrive in a dynamic and supportive work environment that prioritises professional growth and development. Our company fosters a culture of collaboration and innovation, offering competitive benefits and opportunities to enhance your skills while making a meaningful impact in the community. Join us in our mission to provide exceptional service to landlords and tenants alike, all while enjoying the unique advantages of working in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Luton
✨Tip Number 1
Network like a pro! Attend local housing and property management events to meet potential employers and industry peers. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your expertise! Prepare a portfolio showcasing your achievements in lettings and property management. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how you've managed teams, handled complaints, and improved workflows in previous roles.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Plus, it shows you're genuinely interested in joining our team and helps us get to know you better.
We think you need these skills to ace Housing Manager in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in lettings and property management, and don’t forget to showcase any relevant achievements that demonstrate your ability to manage teams and improve processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Housing Manager role. Share specific examples of how you've successfully managed teams, handled complaints, or improved workflows in previous positions.
Showcase Your Customer Focus:Since this role is customer-focused, make sure to emphasise your commitment to providing exceptional service. Include examples of how you've built relationships with landlords, tenants, and partners, and how you’ve tackled challenges in a customer-centric way.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at TRI Consulting
✨Know Your Stuff
Make sure you brush up on your knowledge of lettings and property management. Familiarise yourself with the latest trends in social housing and residential leases, as well as any relevant legislation. This will show that you're not just a candidate, but someone who genuinely understands the industry.
✨Showcase Your Leadership Skills
As a Housing Manager, you'll be expected to coach and develop your team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to one-on-ones and how you've helped others progress in their careers. This will demonstrate your capability as a leader.
✨Be Data-Driven
Get comfortable discussing KPIs, void levels, and rent collections. Be ready to share how you've used data to improve workflows or reduce costs in previous roles. This will highlight your analytical skills and your ability to make informed decisions.
✨Build Relationships
Networking is key in this role. Think about how you've built partnerships with support teams, finance, or local authorities in the past. Be prepared to discuss specific examples of how these relationships have benefited your previous employers, showcasing your customer-focused approach.
